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    York, York City, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

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Medical Secretary

2 months ago

York, York City, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time
About the Role

We are seeking a highly skilled and experienced Medical Secretary to join our team at York and Scarborough Teaching Hospitals NHS Foundation Trust. As a Medical Secretary, you will play a vital role in providing administrative support to our medical teams, ensuring the smooth operation of our clinical services.

Key Responsibilities
  • Provide administrative support to medical teams, including typing clinical and administrative letters, answering telephone enquiries, and dealing with patient queries.
  • Assist with the preparation of medical records, reports, and other documents.
  • Manage and maintain accurate and up-to-date records, both paper-based and electronic.
  • Develop and maintain effective relationships with patients, relatives, and healthcare professionals.
  • Provide a high level of customer service, responding to queries and concerns in a professional and courteous manner.
  • Work collaboratively as part of a team to achieve departmental goals and objectives.
Requirements
  • GCSE English Language, Grade C or above (or equivalent).
  • Word processing skills - OCR II (or equivalent RSA II).
  • Typing skills OCR II (or equivalent RSA II).
  • Minimum 6 months secretarial/administrative experience.
  • Experience of using a variety of IT applications, including Microsoft Office.
  • Experience of working in a customer-focused environment.
Desirable Qualifications and Experience
  • Qualification or appropriate training in customer service.
  • ECDL.
  • NHS experience.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.
  • The opportunity to work with a highly skilled and experienced team.