Hospitality Cafe Assistant in Cricketers Westbury Fields site

6 hours ago

Bristol, Bristol, United Kingdom St Monica Trust Full time
Job Purpose

We are seeking a highly motivated and experienced Hospitality Cafe Assistant to join our team in the newly refurbished cafe at Cricketers Westbury Fields site. As a key member of our team, you will be responsible for providing exceptional customer service, managing the day-to-day food and beverage provision, and contributing to a vibrant atmosphere.

Key Responsibilities
  • Manage the day-to-day food and beverage service, including cooking, preparing, and serving food and drinks.
  • Ensure events are well catered for, meeting customers' needs and preferences.
  • Engage with residents and customers to meet their needs and preferences, actively seeking and responding to feedback and suggestions.
  • Work with the Head Chef and Catering Team Lead to implement changes and improvements.
  • Manage the Front of House service, promoting good customer service and making improvements to the dining experience.
  • Responsible for day-to-day temperature checks, controls, and quality checks, labelling food, allergens, waste disposal, and general catering/kitchen hygiene and cleanliness.
  • Plan, stock, and order using the Caternet system.
  • Complete internal and external audits and activities using the Trust's systems in relation to health and safety, HACCP, and COSHH.
  • Deputise for the Head Chef where required.
  • Line manage a team of Hospitality Assistants, including recruitment, managing absence and performance, and associated activities on the Trust's people system.
Requirements
  • Diploma Level 2 in Food Production/Catering (or equivalent).
  • Experience of supervising others.
  • Experience and knowledge of special dietary requirements and modified diets, advising on nutrition, hydration, and dietary needs.
  • Previous experience working within a budget.
  • Experience working within a busy and fast-paced kitchen environment.
  • Experience working in a cafe/restaurant.
  • Experience of stock ordering and management.
  • Knowledge of food hygiene and health and safety legislation and best practice.
  • Good standard of IT skills, including Microsoft Excel, Word, Outlook, Teams, and bespoke systems.
Working Arrangements

8 hours per week, working 4 hours every Monday and 4 hours every alternate weekend. Salary £12.00 per hour basic plus enhancement for weekend working.

What We Offer

We offer a competitive salary, 31 days holiday allowance, access to free gym and pool (where available), generous pension, subsidised meals, discounts on shopping, on-site parking, and much more.

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