IT Support Specialist
3 days ago
**Role:** IT Support Specialist
**Sector:** Technology and Innovation
**Location:** Remote or Hybrid
**Salary:** £30,000-£45,000
**Job Type:** Full-time
**About the Company:
F5 Consultants is a leading provider of IT services and solutions, dedicated to helping businesses succeed in the digital age.
We are seeking an experienced IT Support Specialist to join our team, providing technical support and assistance to our clients and internal stakeholders.
**Key Responsibilities:
- Provide first and second-level technical support to clients and internal stakeholders via phone, email, and remote desktop
- Troubleshoot and resolve technical issues related to hardware, software, and network infrastructure
- Configure and manage user accounts, permissions, and access controls
- Perform routine maintenance tasks, such as software updates and backups
- Collaborate with internal teams to resolve complex technical issues
- Document and track technical issues and resolutions
- Stay up-to-date with the latest technology trends and advancements
**Requirements:
- 3+ years of experience in IT support or a related field
- Excellent communication and problem-solving skills
- Strong knowledge of Microsoft Windows, Microsoft 365, and cloud-based services
- Experience with network diagnosis tools and scripting languages
- CompTIA or Microsoft certification
- Ability to work in a fast-paced environment and prioritize tasks effectively
**What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Flexible working arrangements, including remote work options
**How to Apply:
If you are a motivated and experienced IT professional looking for a new challenge, please submit your application, including your latest CV and a cover letter outlining your experience and qualifications.
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