Senior IT Support Specialist

7 days ago


Oxford, Oxfordshire, United Kingdom IT Search & Select Full time

Job Summary:

We are seeking a highly skilled Senior IT Support Specialist to join our team at IT Search & Select. As a key member of our technical support team, you will be responsible for providing advanced technical support and project work to our clients.

About the Role:

This is a challenging and rewarding role that requires a strong background in IT support, with a focus on 3rd line support and project work. You will be working closely with our IT Manager and a team of 1st and 2nd level support engineers to provide technical support and solutions to our clients.

Key Responsibilities:

  • Provide advanced technical support and troubleshooting for complex IT issues
  • Work on ad-hoc projects to improve IT systems and processes
  • Collaborate with the IT Manager and support team to identify and resolve technical issues
  • Develop and maintain technical documentation and knowledge base

Requirements:

  • 5+ years of experience in IT support, with a focus on 3rd line support and project work
  • Strong background in Windows Support, VMware, Azure, Office 365, and MS Tunes
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced IT professional looking for a new challenge, please apply for this exciting opportunity.



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