Senior IT Support Specialist
7 days ago
Job Summary:
We are seeking a highly skilled Senior IT Support Specialist to join our team at IT Search & Select. As a key member of our technical support team, you will be responsible for providing advanced technical support and project work to our clients.
About the Role:
This is a challenging and rewarding role that requires a strong background in IT support, with a focus on 3rd line support and project work. You will be working closely with our IT Manager and a team of 1st and 2nd level support engineers to provide technical support and solutions to our clients.
Key Responsibilities:
- Provide advanced technical support and troubleshooting for complex IT issues
- Work on ad-hoc projects to improve IT systems and processes
- Collaborate with the IT Manager and support team to identify and resolve technical issues
- Develop and maintain technical documentation and knowledge base
Requirements:
- 5+ years of experience in IT support, with a focus on 3rd line support and project work
- Strong background in Windows Support, VMware, Azure, Office 365, and MS Tunes
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced IT professional looking for a new challenge, please apply for this exciting opportunity.
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