Cloud Support Specialist

6 days ago

Oxford, Oxfordshire, United Kingdom It Stars Recruitment Ltd Full time

**Job Summary**

As a Cloud Support Specialist at It Stars Recruitment Ltd, you will be an integral part of our clients consulting team, focused on delivering and maintaining a range of solutions to their clients, combining technical and consultancy skills.

You should have a strong technical aptitude and be comfortable working with various software applications, databases, and operating systems.

**Key Responsibilities**

  • Identify and resolve technical issues, requiring excellent problem-solving skills to diagnose problems, analyze issues, and help develop effective solutions.
  • Installation, customization & configuration of cloud-based enterprise solutions built upon our clients products.
  • Technical requirements capture & ensuring joint understanding in client workshops
  • Managing the workflow of service requests
  • Client support to troubleshoot issues with enterprise solutions involving our clients products
  • Training and certifying client IT teams in the installation and maintenance of our clients products

**Requirements for Success**

  • An interest in deploying & administering client solutions, as well as managing configuration changes
  • Technical ability and an enthusiasm for technical challenges
  • A desire and ability to learn quickly and apply complex new technologies
  • An ability to communicate technical information in a client-friendly way
  • An understanding of the importance of process
  • A tendency to seek opportunities for greater automation
  • A willingness to learn about technologies including Kubernetes, VMWare & SQL relational DBs.

This role would suit a Junior Cloud based Engineer / Junior Devops or a candidate that has an interest / has worked in this field.

Candidates MUST be degree educated.

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