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IT Support Specialist
2 months ago
Job Title: IT Support Administrator (Infrastructure)
Company Overview: Applause IT is a leading provider of integrated intralogistics systems, dedicated to transforming warehouse logistics through cutting-edge technology.
Job Summary: We are seeking an IT Support Administrator (Infrastructure) to join our team, responsible for supporting the internal IT infrastructure, including servers, networks, and telephony systems.
Key Responsibilities:
- Infrastructure Management: Manage the core infrastructure lifecycle, including servers, networks, and telephony systems.
- Day-to-Day Support: Provide day-to-day support for the organisation's IT needs across multiple sites, with occasional travel to various locations.
- Technology Projects: Be involved in technology projects aimed at enhancing operational efficiency.
- Telephony and Network Administration: Administer telephony and network systems, including managing access rights and maintaining service levels.
- User Support: Support users with software products and help maintain service levels.
- On-Call Support: Provide on-call support as required, with occasional travel for training purposes.
Requirements:
- IT Education: Solid IT education (technical college, university, or similar)
- Administrative and IT Support Experience: Experience in administrative and/or front-line IT support roles
- Technical Knowledge: Knowledge of servers, desktops, and hardware infrastructure, including Microsoft 365 and Linux (SUSE, Oracle preferred)
- Communication Skills: Strong communication skills and ability to work under pressure
