Patient Access Scheduler

3 weeks ago


Harrow, United Kingdom London North West Healthcare NHS Trust Full time
Position Overview:
An exciting opportunity has arisen within the London North West University Healthcare NHS Trust for a Patient Access Scheduler. This role is pivotal in ensuring the seamless coordination of elective admissions for patients.

Key Responsibilities:
  • Coordinate elective admissions for patients, ensuring efficient scheduling.
  • Engage in daily communication with consultants and surgeons across various sites to maximize the utilization of elective inpatient theatre sessions, while considering clinical urgency and waiting list times.
  • Monitor and audit trust data received from the Performance and Information department, managing waiting lists to prevent breaches of national access and booking targets, in alignment with the Trust's Patient Access Policy.
  • Ensure synchronization between outpatient and inpatient waiting lists to facilitate tracking of patient pathway target times for the national 18-week pathway, collaborating extensively with colleagues across the Trust.
  • Book pre-assessment and related appointments promptly, adjusting lists as necessary for patients who may not pass pre-assessment or require additional tests.
  • Order special or individual equipment for theatres in a timely manner to prevent patient cancellations due to equipment shortages, and arrange appropriate transport for patients.
About the Trust:
London North West University Healthcare NHS Trust is dedicated to serving the diverse populations of Brent, Ealing, Harrow, and beyond. With a workforce of over 8,200 clinical and support staff, we provide a wide range of services to nearly one million individuals.

Our Major Facilities Include:
  • Northwick Park Hospital: Renowned for its busy emergency department and comprehensive services, including a top-rated hyper-acute stroke unit.
  • St Mark's Hospital: An internationally recognized center specializing in bowel disease.
  • Ealing Hospital: A district general hospital offering a variety of clinical services, including a 24/7 emergency department.
  • Central Middlesex Hospital: Our planned care site, providing surgical and outpatient services alongside an urgent care center.
Additional Responsibilities:
  • Ensure that elective theatre lists are accurately compiled and updated on the relevant Trust systems, with oversight from surgical teams and management.
  • Contact patients to offer them a choice of admission dates, aligning with the Patient Access Policy.
  • Create waiting list entries for patients requiring admission, ensuring the correct OPC code is utilized.
  • Schedule investigation appointments for patients, confirming bookings and communicating with them for short-notice appointments.
  • Prioritize booking patients based on clinical urgency and chronological order.
  • Take the lead in booking procedures to ensure efficient utilization of theatre capacity.
  • Coordinate bed bookings for HDU/ECU/PACU/ITU as necessary.
  • Manage elective admissions for cancer patients, collaborating closely with Cancer MDT Coordinators to meet scheduling targets.
  • Facilitate online pre-assessments for patients once a consultant raises a TCI.
  • Inform patients about necessary pre-admission tests and ensure compliance with pre-operative instructions.
  • Re-schedule patients in accordance with cancellation breach guidelines.
  • Liaise with other specialties for complex multi-surgeon case scheduling.
  • Understand and integrate the impact of scheduling utilization and case mix into capacity planning.


  • Harrow, United Kingdom London North West Healthcare NHS Trust Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Endoscopy Access Coordinator to join our team at London North West Healthcare NHS Trust. As an Endoscopy Access Coordinator, you will play a critical role in ensuring the smooth operation of our endoscopy department.Main ResponsibilitiesCompile and update elective theatre lists in our system to...


  • Harrow, United Kingdom London North West Healthcare NHS Trust Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Endoscopy Access Coordinator to join our team at London North West Healthcare NHS Trust. As an Endoscopy Access Coordinator, you will play a critical role in ensuring the smooth operation of our endoscopy department.Main ResponsibilitiesCompile and update elective theatre lists in our system to...


  • Harrow, United Kingdom NHS Jobs Full time

    Position Overview: The successful candidate will play a crucial role in managing elective surgical schedules and ensuring efficient patient access to surgical services. Key Responsibilities: Compile and maintain elective theatre lists using the relevant Trust systems, ensuring they are regularly updated and approved by surgical teams and...


  • Harrow, United Kingdom London North West Healthcare NHS Trust Full time

    Job DescriptionJob SummaryThe London North West Healthcare NHS Trust is seeking a highly organized and detail-oriented individual to fill the role of Endoscopy Scheduling Coordinator. This position is responsible for ensuring that elective theatre lists are compiled and updated on the Trust's systems, and that patients are booked and scheduled...


  • Harrow, United Kingdom London North West Healthcare NHS Trust Full time

    Job DescriptionJob SummaryThe London North West Healthcare NHS Trust is seeking a highly organized and detail-oriented individual to fill the role of Endoscopy Scheduling Coordinator. This position is responsible for ensuring that elective theatre lists are compiled and updated on the Trust's systems, and that patients are booked and scheduled...


  • Harrow, United Kingdom London North West Healthcare NHS Trust Full time

    Detailed job description and main responsibilities Booking & Scheduling The post-holder will be responsible for ensuring that elective theatre lists are compiled and updated on iCS (or any other Trustsystems) and reviewed/signed off by the relevant surgical teams/General Management. Contact patients offering them a choice of admission dates and...


  • Harrow, United Kingdom London North West University Healthcare NHS Trust Full time

    Job summary The post holder will be part of the Endoscopy Access Team and will be responsible for day to day co-ordination and compiling of waiting lists and adding of patients to these waiting lists. Action referrals, place on wait list. To provide comprehensive administrative support to the Endoscopy Department The ability to work autonomously...


  • Harrow, United Kingdom London North West University Healthcare NHS Trust Full time

    Position Overview An exciting opportunity has emerged for a motivated and organized individual to become part of the Urology Department as our Scheduling Supervisor/Team Leader. We seek a candidate with a proactive mindset, exceptional teamwork skills, and the capability to oversee a team of personnel while managing their performance objectives. The...


  • Harrow, United Kingdom Circle Health Group Full time

    **Senior Patient Administrator** **The Clementine Churchill Hospital** **37.5 Hours & Permanent** **Salary: Up to £ 24,082.50 (depending on level of experience, training and qualification)** **The Clementine Churchill Hospital** in Harrow** Is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of...


  • Harrow, United Kingdom Circle Health Group Full time

    **Patient Administration Lead** **The Clementine Churchill Hospital** **37.5 Hours & Permanent** **Salary: Up to £29,400 (depending on level of experience, training and qualification)** **The Clementine Churchill Hospital** in Harrow** Is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of...


  • Harrow, United Kingdom London North West University Healthcare NHS Trust Full time

    Job summary We are looking for an enthusiastic and hard-working person with a positive attitude and excellent people skills to join our busy but dedicated Vascular team. Our multi-disciplinary clinic team work together to ensure the best possible experience not only for our patients, but also for our staff. We are a supportive and caring team and...

  • Medical Secretary

    1 week ago


    Harrow, United Kingdom London North West University Healthcare NHS Trust Full time

    Job summary Fixed term 12 months The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, patient focused and knowledgeable point of contact. The job summary is described below: Working closely with the assistant service manager, to be a key contact for the service for all patient related and...


  • Harrow, United Kingdom London North West Healthcare NHS Trust Full time

    Detailed job description and main responsibilities The post-holder will be responsible for ensuring that elective theatre lists are compiled and updated on iCS (or any other Trustsystems) and reviewed/signed off by the relevant surgical teams/General Management. Contact patients offering them a choice of admission dates and agree with them the date...


  • Harrow, United Kingdom London North West Healthcare NHS Trust Full time

    Job SummaryThe London North West Healthcare NHS Trust is seeking an experienced Occupational Therapist to fill the role of Elective Theatre Coordinator. This position requires a highly organized and detail-oriented individual to coordinate elective theatre lists, ensuring efficient utilization of theatre capacity.Key ResponsibilitiesCompile and update...


  • Harrow, United Kingdom London North West Healthcare NHS Trust Full time

    Detailed job description and main responsibilities To view the main responsibility, please see the attached the Job Description and Person Specification Person specification Education/ Qualifications Essential criteria Educated with GCSE’s grade C or above or equivalent qualifications e.g. O Levels Knowledge & Experience ...

  • Dental Receptionist

    3 months ago


    Harrow, United Kingdom Harrow Smile Clinic Full time

    **Job Title: Dental Receptionist - Mixed Dental Practice** **Company: Smile Clinic Group** **Job Location: Harrow Smile Clinic, HA3 5DL.** **Employment Type: Full-time - Mon-Fri (40 hours/week)** Harrow Smile Clinic is part of Smile Clinic Group, a multi-award winning group of Dental Practices. It is a newly refurbished, busy, mixed NHS and private...

  • Phlebotomist

    3 months ago


    Harrow, United Kingdom Roxbourne Medical Centre Full time

    **Phlebotomist** **Job Description & Person Specification** **Job Title **Phlebotomist **Line Manager **Practice Manager/ Operations Manager **Accountable to **GP Principal/ Partners **Hours per week 37.5hrs** **Communication** The post-holder should recognize the importance of effective communication within the team and will strive to: a) Communicate...

  • Gp Assistant

    3 months ago


    Harrow, United Kingdom Roxbourne Medical Centre Full time

    Working as part of the practice multidisciplinary team, delivering care within their scope of practice to the entitled patient population. The GP assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education. The following are the core responsibilities of the GP assistant. There may...


  • Harrow, United Kingdom Zest Business Group Full time

    A reputable independent optical practice is seeking to hire a full-time Optical Reception Specialist.Optical Reception Specialist - ResponsibilitiesContemporary, upscale optical establishmentEmphasis on exceptional customer service and quality careActive practice with a loyal patient communityServe as the initial point of contact for patientsSchedule...


  • Harrow, United Kingdom Zest Business Group Full time

    A reputable independent optical practice is seeking to hire a full-time Optical Reception Specialist.Optical Reception Specialist - ResponsibilitiesContemporary, upscale optical establishmentEmphasis on exceptional customer service and quality careDynamic environment with a loyal patient communityServe as the initial point of contact for patientsManage...