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Harrow, United Kingdom London North West Healthcare NHS Trust Full timeJob Title: Endoscopy Access AdministratorJob Summary:We are seeking a highly organized and detail-oriented Endoscopy Access Administrator to join our team at London North West Healthcare NHS Trust. The successful candidate will be responsible for ensuring the smooth operation of our elective theatre lists, managing patient bookings, and maintaining accurate...
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Harrow, United Kingdom London North West Healthcare NHS Trust Full timeJob Title: Endoscopy Access AdministratorLondon North West Healthcare NHS Trust is seeking a highly organized and detail-oriented Endoscopy Access Administrator to join our team. As an Endoscopy Access Administrator, you will play a crucial role in ensuring the smooth operation of our endoscopy services.Main Responsibilities:Booking & SchedulingCompile and...
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Harrow, United Kingdom London North West Healthcare NHS Trust Full timeJob Title: Endoscopy Access AdministratorJob Summary:We are seeking a highly organized and detail-oriented Endoscopy Access Administrator to join our team at London North West Healthcare NHS Trust. The successful candidate will be responsible for ensuring that elective theatre lists are compiled and updated on iCS, and will work closely with surgical teams...
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Endoscopy Access Coordinator
2 months ago
Job Summary
We are seeking a highly organized and detail-oriented Endoscopy Access Coordinator to join our team at London North West Healthcare NHS Trust. As an Endoscopy Access Coordinator, you will play a critical role in ensuring the smooth operation of our endoscopy department.
Main Responsibilities
- Compile and update elective theatre lists in our system to ensure accurate scheduling.
- Communicate with patients to offer admission dates and provide clear instructions.
- Create waiting list entries for patients and manage their appointments efficiently.
- Coordinate elective admissions for cancer patients and ensure timely scheduling.
- Book procedures in an orderly manner and manage bookings for different types of patients.
- Liaise with other specialties to schedule complex cases and ensure seamless coordination.
- Manage re-bookings and cancellations efficiently to minimize disruptions.
- Keep track of consultant leave and confirm list status in advance to ensure continuity.
Waiting List Management and Validation
- Proactively manage patient pathways to avoid breaches and ensure compliance with referral to treatment rules.
- Understand and apply cancer and diagnostics targets to optimize patient care.
- Identify and address issues affecting the RTT pathway to ensure timely treatment.
Requirements
- NVQ 4 in customer care or equivalent.
- Experience in a patient-facing role, preferably in the NHS.
- Strong understanding of data protection and patient confidentiality.
- Knowledge of patient appointment systems and RTT pathways.
- Excellent IT and communication skills, with proficiency in Microsoft Office.
Skills and Attributes
- Strong organizational and numerical skills, with attention to detail.
- Excellent problem-solving abilities and a positive approach to change.
- Demonstrated ability to work collaboratively as part of a team and demonstrate Trust HEART values.