Endoscopy Administrator

4 weeks ago

Harrow, United Kingdom London North West Healthcare NHS Trust Full time

About the Role

This position is responsible for ensuring the smooth operation of endoscopy services within the hospital. The successful candidate will be responsible for managing theatre lists, booking patient appointments, and coordinating with surgical teams and other departments to ensure efficient utilization of theatre capacity.

Main Responsibilities

  1. Compile and update theatre lists for elective procedures, ensuring that they are reviewed and signed off by relevant surgical teams and management.
  2. Contact patients to offer them a choice of admission dates and agree with them the date of admission, in line with patient access policies.
  3. Create waiting list entries for patients requiring admission, ensuring that the correct OPC code is used.
  4. Schedule patient appointments, ensuring that patients are fully booked on iCS and that confirmation letters are sent or patients are telephoned if booking at short notice.
  5. Lead responsibility for booking procedures, ensuring that theatre capacity is proactively and efficiently utilized.
  6. Book HDU and ITU beds according to the nature of procedure or if requested by surgical teams.
  7. Undertake the booking of elective admissions for cancer patients, liaising closely with Cancer MDT Co-ordinators to ensure that these are scheduled appropriately within cancer pathway targets.
  8. Book new appointments for pre-operative assessment (POA) at least two weeks before surgery, ensuring that capacity is proactively and efficiently used and patients booked in advance of surgery.
  9. Book Covid swab appointments three days before surgery.
  10. Ensure that any instructions communicated from pre-operative assessment are actioned.
  11. Re-book patients in line with 28-day cancellation breach date guidelines if cancelled on the day by hospital.
  12. Liaise with other specialties, plastics, cardiology, etc., for the scheduling of complex multi-surgeon cases.
  13. Ensure that the impact of scheduling, utilization, and case mix is understood and integrated into the capacity planning process.
  14. To keep up to date accounts of consultant and team leave and positively confirm list status six weeks in advance.

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