Outpatient Receptionist

2 weeks ago


Sutton Coldfield, Birmingham, United Kingdom Spire Healthcare Ltd Full time

About the Role

We are seeking a highly skilled and customer-focused Outpatient Receptionist to join our team at Spire Healthcare Ltd. As a key member of our outpatient department, you will be responsible for providing exceptional patient service and administrative support to our patients, consultants, and staff.

Key Responsibilities

  • Provide high levels of customer service to patients, ensuring a positive experience throughout their visit
  • Manage patient bookings, appointments, and follow-ups, ensuring accurate and up-to-date records
  • Process administrative tasks, including data entry, filing, and other duties as required
  • Work collaboratively with the nursing team to support post-operative and blood appointment bookings
  • Maintain confidentiality and adhere to GDPR requirements at all times

Requirements

  • Experience in a customer service role with strong administration skills
  • Good computer literacy and ability to learn new systems
  • Flexibility to work a range of times and days as part of our rota

What We Offer

  • Competitive salary and comprehensive benefits package
  • Opportunity to work in a dynamic and supportive team environment
  • Professional development and training opportunities
  • Flexible working arrangements to suit your needs

About Us

Spire Healthcare Ltd is a leading independent hospital group that has been providing high-quality healthcare services for over 40 years. We are committed to delivering exceptional patient care and are proud to be an equal opportunities employer.



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