Outpatient Services Coordinator

5 days ago


Sutton Coldfield, Birmingham, United Kingdom Spire Healthcare Ltd Full time

About the Role

We are seeking an experienced and customer-focused Outpatient Receptionist to join our team at Spire Little Aston Hospital. As a key member of our administration team, you will be responsible for providing exceptional patient care and administrative support to our outpatient services.

Key Responsibilities

  • Provide high-quality customer service to patients, consultants, and staff
  • Manage patient bookings, appointments, and follow-ups
  • Update patient records and maintain accurate administrative systems
  • Work collaboratively with the nursing team to support post-operative and blood appointment bookings
  • Perform a range of administrative tasks, including data entry and document preparation

Requirements

  • Experience in a customer-facing role with strong administration skills
  • Good computer literacy and ability to learn new systems
  • Flexibility to work a range of shifts, including weekends and bank holidays

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career development and professional growth
  • A supportive and collaborative team environment
  • Access to ongoing training and development programs

Our Values

We are committed to delivering exceptional patient care and service excellence. Our values include:

  • Driving clinical excellence
  • Doing the right thing
  • Caring is our passion
  • Keeping it simple
  • Delivering on our promises
  • Succeeding and celebrating together

About Spire Healthcare

Spire Healthcare is a leading independent hospital group with a reputation for delivering high-quality patient care and service excellence. We have 39 hospitals and 8 clinics across England, Wales, and Scotland, and are committed to providing a supportive and collaborative work environment for our employees.



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