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Outpatient Services Coordinator

2 months ago


Sutton Coldfield, Birmingham, United Kingdom Spire Healthcare Ltd Full time

Job Summary:

We are seeking a highly skilled and customer-focused individual to join our team as an Outpatient Services Coordinator. This is a part-time, permanent position working scheduled shift patterns between Monday and Saturday for 30 hours per week.

Key Responsibilities:

  • Provide exceptional customer service to patients, consultants, NHS partners, staff, and visitors.
  • Manage patient check-in, booking follow-ups, and updating records in line with GDPR requirements.
  • Perform a range of administrative duties, including data entry, filing, and other tasks as required.
  • Work collaboratively with the nursing team to support with booking post-op and blood appointments.
  • Contribute to the smooth operation of the outpatient department by providing administrative support as needed.

Requirements:

  • Experience in a customer service role with strong administration skills.
  • Good computer literacy and ability to learn new systems quickly.
  • Flexibility to work a range of times and days as part of our rota.

Benefits:

  • Competitive salary.
  • Comprehensive benefits package, including 35 days annual leave, employer and employee contributory pension, and private medical insurance.
  • Opportunities for career development and growth within the company.

About Us:

Spire Healthcare Ltd is a leading independent hospital group that has been providing high-quality healthcare services for over 40 years. We are committed to delivering exceptional patient care and experience, and we are seeking like-minded individuals to join our team.