Outpatient Services Coordinator
2 months ago
About the Role
We are seeking an experienced and customer-focused Outpatient Receptionist to join our team at Spire Little Aston Hospital. As a key member of our administration team, you will be responsible for providing exceptional patient care and administrative support to our outpatient services.
Key Responsibilities
- Provide high-quality customer service to patients, consultants, and staff
- Manage patient bookings, appointments, and follow-ups
- Update patient records and maintain accurate administrative systems
- Work collaboratively with the nursing team to support post-operative and blood appointment bookings
- Perform a range of administrative tasks, including data entry and document preparation
Requirements
- Experience in a customer-facing role with strong administration skills
- Good computer literacy and ability to learn new systems
- Flexibility to work a range of shifts, including weekends and bank holidays
What We Offer
- Competitive salary and benefits package
- Opportunities for career development and professional growth
- A supportive and collaborative team environment
- Access to ongoing training and development programs
Our Values
We are committed to delivering exceptional patient care and service excellence. Our values include:
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
About Spire Healthcare
Spire Healthcare is a leading independent hospital group with a reputation for delivering high-quality patient care and service excellence. We have 39 hospitals and 8 clinics across England, Wales, and Scotland, and are committed to providing a supportive and collaborative work environment for our employees.
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