Receptionist / Administrator

5 months ago


Sutton, United Kingdom The Royal Marsden NHS Foundation Trust Full time

Outpatients are seeking an enthusiastic receptionist/administration officer to help maintain the efficient administration in their departments at our Sutton Site. This post is vital to the smooth running of the main outpatient clinics. You will work in a busy environment, providing a reception service for patients and relatives. The role also includes preparing medical records for the consultant's clinics.

As a member of a multi-disciplinary team, you should possess excellent interpersonal, verbal communication and organisational skills. Keyboard/IT skills are essential and hospital experience is desirable. The post is for 37.5 Hours a week Monday - Friday,

To provide a reception service, welcoming service users, ensuring an efficient, polite and friendly reception service is provided at all times.

To answer all telephone calls from patients and professional staff in a helpful and friendly manner and to ensure all calls not pertaining to the outpatients department are dealt with politely and efficiently and re-routed where appropriate.

To maintain a helpful and efficient approach whilst assisting patients to book their outpatients appointments as per Outpatients Booking Policy.

Liaising with clinical staff when clinics are fully booked in order to provide an overbooking service to all patients in all clinics.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
- To prepare and attend the Royal Marsden Outreach Urology Clinic held in Croydon University Hospital, Croydon. To arrange any investigations and appointments for patients receiving follow-up care at RMH.
- To take responsibility in booking appointments through the Connect system for clinics within the Royal Marsden NHS Foundation Trust and any other outside hospital when requested.
- Rearrange appointments at the request of patients or medical staff and to inform patients verbally or by letter.
- To assist patients who present in person at the reception desk with outpatient queries, making any necessary arrangements requested, changing patients registration details.
- Be responsible for monitoring any delays in patient waiting times by keeping patients informed using electronic notice board and a tannoy system, also to ensure relevant and up to date information is displayed in reception areas and ensure the area is kept tidy.

For further information on this role, please see the attached detailed Job Description and Person Specification



  • Sutton, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    Outpatients are seeking an enthusiastic receptionist/administration officer to help maintain the efficient administration in their departments at our Sutton Site. This post is vital to the smooth running of the main outpatient clinics. You will work in a busy environment, providing a reception service for patients and relatives. The role also includes...

  • Receptionist

    3 weeks ago


    Sutton, United Kingdom CV-Library Full time

    OHUK are currently looking to recruit a Receptionist Administrator for a fast paced building services sub-contractor in the Sutton area. This is a full time office based position to join an established and welcoming team. Responsibilities: * Greeting clients and directing them to relevant department * Managing incoming calls, ensuring all relevant...

  • Senior Receptionist

    5 months ago


    Sutton, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    Outpatients are seeking an enthusiastic senior receptionist/administration officer to help maintain the efficient administration in their departments at our Sutton Site. This post is vital to the smooth running of the main outpatient clinics. You will work in a busy environment, providing a reception service for patients and relatives. The role also...

  • Senior Receptionist

    5 months ago


    Sutton, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    Outpatients are seeking an enthusiastic senior receptionist/administration officer to help maintain the efficient administration in their departments at our Sutton Site. This post is vital to the smooth running of the main outpatient clinics. You will work in a busy environment, providing a reception service for patients and relatives. The role also includes...

  • Receptionist

    5 months ago


    Sutton, United Kingdom Spire Healthcare Ltd Full time

    Receptionist - St Anthony's Hospital - Sutton (London Zone 5)- Part Time - Perm - 22.5 hours per week - Free Parking We have an exciting opportunity for an experienced receptionist to join our team at our Spire St Anthony's Hospital in Sutton. **Responsibilities**: - Welcoming, registering, including the accurate collection of credit card details and...

  • Medical Receptionist

    5 months ago


    Sutton Coldfield, United Kingdom EJ Connect Limited Full time

    EJ Connect are a specialist Recruitment Agency, providing Permanent and Temporary staffing solutions to GP Surgeries for all Non-Clinical positions. Our Mission is to connect great organisations with even greater people. **Medical Receptionist** - **GP Surgery**: - **Tamworth**: - **Emis**: - **Full Time**: - **Permanent** **The role of the Medical...


  • Sutton, United Kingdom Vets Now Full time

    **Veterinary Receptionist - Vets Now Sutton** **£12.79 per hour plus benefits** **First point of contact for of clients during an emergency** Our receptionists are the first point of contact when a client calls or arrives at a Vets Now Clinic. They greet clients, take calls and handle financial transactions. Our receptionists also responsible for...


  • Sutton, United Kingdom Vets Now Full time

    **Veterinary Receptionist - Vets Now Sutton** **£12.79 per hour** **First point of contact for of clients during an emergency** Our Receptionists are often the first point of contact when a client calls or arrives at a Vets Now Clinic. Our Reception teams greet clients, take calls, and handle financial transactions. You will also be responsible for...

  • Hospital Receptionist

    5 months ago


    Sutton, United Kingdom Spire Healthcare Ltd Full time

    Receptionist - St Anthony's Hospital - Sutton (London Zone 5)- Full Time - Perm - 37.5 hours per week - £23,497 per annum- Weekend working - Free Parking We have an exciting opportunity for an experienced receptionist to join our team at our Spire St Anthony's Hospital in Sutton. **Responsibilities**: - Welcoming, registering, including the accurate...

  • Hospital Receptionist

    5 months ago


    Sutton, United Kingdom Spire Healthcare Full time

    Receptionist - St Anthony's Hospital - Sutton (London Zone 5) - Full Time - Perm - 37.5 hours per week -£ **24,121.50 **per annum - Weekend working - Free Parking We have an exciting opportunity for an experienced receptionist to join our team at our Spire St Anthony's Hospital in Sutton. **Responsibilities**: - Welcoming, registering, including the...


  • Sutton Coldfield, Birmingham, United Kingdom Spire Healthcare Ltd Full time

    Job SummaryOutpatient ReceptionistSpire Little Aston Hospital is seeking a highly skilled and customer-focused Outpatient Receptionist to join our team. As a key member of our reception team, you will be responsible for providing exceptional patient care and administrative support to our patients, consultants, and staff.Main ResponsibilitiesProvide high...

  • Office Administrator

    5 months ago


    Sutton, United Kingdom GRIP Technologies Limited Full time

    **About us** GRIP Technologies Limited is a small business in Sutton, SM1 4JE. We are innovative and demanding. GRIP Technologies Limited is market leader proving medico-legal software and administration services to the doctors and consultants. Our head office is based in Sutton Surrey and we have an exciting opportunity for a new office administrator to...

  • Receptionist

    5 months ago


    Sutton Coldfield, United Kingdom The Reform Hub Full time

    At The Reform Hub, we are more than just a healthcare facility; we are a wellness destination where "Feeling Good Starts Right Here." If you are looking for an exciting and fulfilling career as a Receptionist, where you can be part of a fun and enthusiastic team in a fast-growing environment, then you've come to the right place. **Our Company Culture**: We...

  • Receptionist

    5 months ago


    Sutton Coldfield, United Kingdom Bupa Dental Care Full time

    **Receptionist - Sutton Coldfield Total Orthodontics** **Monday to Friday - 36 hours a week** Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented...

  • Receptionist

    5 months ago


    Sutton Coldfield, United Kingdom Bupa Dental Care Full time

    **Receptionist - Sutton Coldfield Total Orthodontics** **Monday to Friday** **36 hours a week** **Specialist referral orthodontic practice. Good links to public transport from Birmingham city centre and surrounding areas. Onsite parking. previous experience in dentistry desired but not essential** Here at** **Bupa Dental Care** / Total Orthodontics** our...


  • Long Sutton, United Kingdom Lord Wandsworth College Full time

    **College Office Receptionist (permanent)** Department: Business Responsible to: Director of Admissions and Marketing Location: On Campus Contract: Full-time, permanent, 52 weeks per year (average 37 hours per week) **Salary**: Up to £23,000 Hours: 1100-1900 during term time, 0930-1600 school holidays **We offer a great range of staff benefits...

  • Pa/ Receptionist

    6 months ago


    Sutton Coldfield, United Kingdom Elitep Full time

    Duties for the PA/ Receptionist will include but not be limited to the following: Provide administrative support to the director and management team, including scheduling meetings, appointments, and preparing agendas Manage and maintain accurate and up-to-date records, files, and databases Coordinate travel arrangements, including booking flights and...

  • Part-time Receptionist

    5 months ago


    Sutton, United Kingdom Chiltern Health Centre - Sutton Chiropractic Clinic Full time

    We are looking for a part-time receptionist to join our multi-disciplinary clinic of chiropractors, osteopaths and other therapists. The hours will be every Saturday 8:45am to 3/3:15pm approx. Although the vacancy is for a Saturday, availability to cover for holidays and sickness at other times will be required this will include 7:45am starts, late evenings...


  • Long Sutton, United Kingdom Lord Wandsworth College Full time

    **College Office Receptionist (permanent)** Department: Business Responsible to: Director of Admissions and Marketing Location: On Campus Contract: Full-time, permanent, 52 weeks per year (average 37 hours per week) **Salary**: Up to £23,000 Hours: 1100-1900 during term time, 0930-1600 school holidays **We offer a great range of staff benefits...

  • Dental Receptionist

    6 months ago


    Sutton, United Kingdom Sutton Orthodontics Full time

    **Dental Receptionist / Patient Coordinator** - We are looking for an experienced Dental Receptionist to join our team at Sutton Orthodontics Practice. We are a mixed NHS and Private Practice and you must be able to offer all patients a level of service that will exceed their expectations. **The days & hours required**: - Full time 37.5 hours (7.5 hour...