Strategic Account Manager

3 weeks ago

Watford, Hertfordshire, United Kingdom Leonardo Hotels Head Office Watford Full time

Are you prepared to make a substantial difference in a vibrant and fast-evolving business landscape?

We are seeking three motivated and ambitious Corporate Account Executives to join our team at Leonardo Hotels. In this pivotal position, you will leverage your engaging personality to forge robust customer connections and drive revenue enhancement with designated corporate clients and Travel Management Companies (TMCs).

Collaborating closely with the National Account Director, you will play a crucial role in increasing market share, optimizing revenue performance, and uncovering new business prospects.

Key Responsibilities:

Partner with the National Account Director to execute strategies aimed at account expansion and TMC engagement. Develop and fortify relationships with corporate clients to stimulate revenue growth and improve market penetration. Address complex client requests, proactively manage inquiries, and pinpoint opportunities to broaden business relationships. Generate comprehensive sales reports and forecasts to track performance against objectives. Collaborate with internal teams, including Revenue Management and regional Sales, to seize revenue opportunities. Exhibit outstanding client relationship and account development practices, establishing trusted advisor relationships. Negotiate contracts and finalize agreements to maximize profitability. Travel as necessary to engage clients and support business goals.

What We're Looking For:

A self-motivated individual capable of proactively driving significant corporate account sales and maintaining/growing market share with existing TMCs and Preferred Partners. Proven B2B sales proficiency with a history of strategic account development in hospitality or a related sector. Strong interpersonal and communication abilities to effectively engage with clients and internal teams. A strategic thinker who can utilize consumer behavior insights to foster business growth. Prior experience in account management or sales, ideally within corporate travel or hospitality. Results-driven with a dedication to surpassing sales targets and thriving in a dynamic setting. Proficiency in effective selling methodologies, commercial negotiations, and market data analysis. Ambitious, driven, and knowledgeable about the hotel sector's value proposition.

Essential Qualifications:

Previous experience in Account Management and Sales. Strong communication skills, both written and verbal. Excellent organizational abilities with the capacity to plan, prioritize, and multitask. Strong problem-solving capabilities and attention to detail. Proficiency in Excel and PowerPoint.

Desirable Qualifications:

Educated to HND/Degree level or equivalent. Familiarity with PMS systems such as Opera, S&C, or Delphi. Knowledge of Hotelligence or other industry benchmarking systems. Experience with Salesforce or other leading CRM tools. Understanding of budgets and forecasts. Previous experience in hospitality.

Why Join Us?

At Leonardo Hotels, you will have the chance to work in a lively, fast-paced environment where your contributions will directly influence our growth and success. We provide a supportive and collaborative workplace with opportunities for career development and advancement.

We care for our colleagues just as much as we care for our guests. Once you become part of the team, you are part of the Leonardo community. We offer robust support, including top-notch L&D programs, practical training, and clear pathways for progression within our vibrant and dynamic team.

Some of the benefits you could enjoy include:

Management bonus scheme: based on your personal and our business performance. Flexible working arrangements with travel required. 20 days (Pro Rata) holiday entitlement plus bank holidays. Special rates on Leonardo Hotel rooms across the UK & Europe. Company-wide recognition scheme: for being your exceptional self, you could earn vouchers for a variety of high street shops. Talent referral scheme: earn a bonus for recommending a friend to join us. Access to the Company Pension Scheme, Life Assurance, and Wellbeing Support. Ongoing job-related training programs with clear paths for advancement.

Our Story

Built on decades of hospitality expertise, we are part of the Fattal Hotels Group, which operates over 280 hotels across UK&I, Continental Europe, Benelux, and Israel. We manage 56 hotels across the UK & Ireland and have ambitious plans for expansion in the coming years; there's never been a more exciting time to join us.

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