Customer Service Representative

6 days ago


Portsmouth, Portsmouth, United Kingdom Dynamite Recruitment Solutions Ltd Full time
Job Description

Job Title: Customer Service Advisor

Company: Dynamite Recruitment Solutions Ltd

Location: Remote (Portsmouth)

Job Type: Temporary, Full-time

Salary: £12.00- £13.00 per hour

About the Role:

We are seeking a highly skilled and experienced Customer Service Advisor to join our team in Portsmouth. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, handling a high volume of calls, and resolving customer inquiries and issues in a timely and professional manner.

Key Responsibilities:

  • Assist customers with their inquiries and resolve issues in a timely and professional manner.
  • Handle a high volume of calls and respond to customer inquiries via phone and email.
  • Process customer information and data with high levels of accuracy and attention to detail.
  • Liaise with internal teams and external partners to resolve customer issues and improve customer satisfaction.
  • Comply with company policies and procedures to ensure excellent customer service and quality standards.

Requirements:

  • Previous experience in a customer service role, preferably in a call center environment.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Strong problem-solving and analytical skills, with the ability to resolve complex customer issues.
  • High levels of accuracy and attention to detail, with the ability to process customer information and data efficiently.
  • Ability to work in a fast-paced environment, with a high volume of calls and customer inquiries.

What We Offer:

We offer a competitive salary, comprehensive training, and opportunities for career growth and development. If you are a motivated and customer-focused individual with excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity.



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