Customer Service Representative
6 days ago
Job Title: Customer Service Advisor
Company: Dynamite Recruitment Solutions Ltd
Location: Remote (Portsmouth)
Job Type: Temporary, Full-time
Salary: £12.00- £13.00 per hour
About the Role:
We are seeking a highly skilled and experienced Customer Service Advisor to join our team in Portsmouth. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, handling a high volume of calls, and resolving customer inquiries and issues in a timely and professional manner.
Key Responsibilities:
- Assist customers with their inquiries and resolve issues in a timely and professional manner.
- Handle a high volume of calls and respond to customer inquiries via phone and email.
- Process customer information and data with high levels of accuracy and attention to detail.
- Liaise with internal teams and external partners to resolve customer issues and improve customer satisfaction.
- Comply with company policies and procedures to ensure excellent customer service and quality standards.
Requirements:
- Previous experience in a customer service role, preferably in a call center environment.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Strong problem-solving and analytical skills, with the ability to resolve complex customer issues.
- High levels of accuracy and attention to detail, with the ability to process customer information and data efficiently.
- Ability to work in a fast-paced environment, with a high volume of calls and customer inquiries.
What We Offer:
We offer a competitive salary, comprehensive training, and opportunities for career growth and development. If you are a motivated and customer-focused individual with excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity.
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