Customer Service Representative
2 months ago
We are seeking experienced professionals to join our team at Vermelo RPO as a Customer Service Representative. If you have a strong background in customer service and a passion for delivering exceptional support, this could be the ideal role for you.
Key Responsibilities:
- Providing exceptional customer service and support via various channels
- Managing customer relationships and resolving queries in a timely and professional manner
- Collaborating with internal teams to ensure seamless customer experiences
- Staying up-to-date with industry developments and best practices to continuously improve service delivery
About You:
- Previous customer service experience, preferably in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to work in a team and adapt to changing priorities
- Strong problem-solving and conflict resolution skills
Working Hours:
- Full-time position with a 37.5-hour workweek
- Rotational shift pattern to ensure adequate coverage and work-life balance
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