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Customer Service Representative

2 months ago


Portsmouth, Portsmouth, United Kingdom Compass Group UK Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive a high-quality experience.

Key Responsibilities
  • Provide excellent customer service in a fast-paced environment, ensuring that customers receive a warm and welcoming experience.
  • Work across various service areas, including food delivery, cafes, bars, convenience shops, and accommodation, to deliver a high level of service to our customers.
  • Take responsibility for stocking food and beverage areas, ensuring that they are well-stocked and presented to a high standard.
  • Complete regular day-to-day activities as required to ensure a smooth operation, including cleaning and maintaining the customer areas.
  • Take a flexible approach to work, demonstrating great behaviors to colleagues, customers, and clients.
Requirements
  • A good communicator, able to confidently liaise with customers and colleagues.
  • Self-motivated and able to work unsupervised.
  • Committed to high levels of customer care.
  • Able to undertake a range of manual cleaning duties.
  • An enthusiastic individual with a passion for working in a catering environment.
  • Positive and take pride in their work.
About Us

Compass Group UK is a leading provider of food and support services to the UK's military, government, and energy sectors. We pride ourselves on delivering exceptional customer service and creating a positive experience for our customers. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, with opportunities for career development and growth.