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Customer Service Representative

2 months ago

Portsmouth, Portsmouth, United Kingdom Vermelo RPO Full time

We are seeking experienced professionals to join our team at Vermelo RPO as a Customer Service Representative. If you have a strong background in customer service and a passion for delivering exceptional support, this could be the ideal role for you.

Key Responsibilities:

  • Providing exceptional customer service and support via various channels
  • Managing customer relationships and resolving queries in a timely and professional manner
  • Collaborating with internal teams to ensure seamless customer experiences
  • Staying up-to-date with industry developments and best practices to continuously improve service delivery

About You:

  • Previous customer service experience, preferably in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work in a team and adapt to changing priorities
  • Strong problem-solving and conflict resolution skills

Working Hours:

  • Full-time position with a 37.5-hour workweek
  • Rotational shift pattern to ensure adequate coverage and work-life balance