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Customer Service Representative

2 months ago

Portsmouth, Portsmouth, United Kingdom Dynamite Recruitment Solutions Ltd Full time

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Dynamite Recruitment Solutions Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling a high volume of calls and emails, and resolving customer complaints in a timely and professional manner.

Key Responsibilities:

  • Assist customers with their inquiries and resolve their issues in a timely and professional manner.
  • Handle a high volume of calls and emails, responding to customer inquiries and resolving their issues.
  • Process customer information and data with high levels of accuracy and attention to detail.
  • Liaise with internal teams to resolve customer issues and provide excellent customer service.
  • Comply with company policies and procedures to ensure excellent customer service and high levels of customer satisfaction.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • High levels of accuracy and attention to detail.
  • Ability to work independently and as part of a team.
  • Excellent problem-solving skills and ability to resolve customer complaints in a timely and professional manner.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.
  • Excellent training and support to ensure your success in the role.