Director of Operations

4 days ago


Gillingham, Kent, United Kingdom Ernest Gordon Recruitment Full time
Job Description

Job Title: Head of Service

Company: Ernest Gordon Recruitment

Location: Gillingham

Salary: £60,000 - £65,000 + Company Benefits + Bonus

About the Role:

We are seeking an experienced leader to join our team as a Head of Service. As a key member of our organization, you will be responsible for leading a dedicated team, driving service excellence, and making a real difference in a dynamic and growing organization.

Key Responsibilities:

  • Lead a team of professionals to deliver exceptional service to our clients
  • Develop and implement strategies to drive service excellence and improve customer satisfaction
  • Collaborate with cross-functional teams to achieve business objectives
  • Manage budgets and resources to ensure efficient service delivery
  • Identify and implement process improvements to enhance service quality and efficiency

Requirements:

  • Proven experience in a leadership role, preferably in a service-oriented industry
  • Strong leadership and management skills, with the ability to motivate and inspire a team
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders
  • Ability to analyze complex problems and develop effective solutions
  • Strong business acumen, with a deep understanding of business operations and management

What We Offer:

We offer a competitive salary, company benefits, and bonus opportunities. As a member of our team, you will have the opportunity to work with a dynamic and growing organization, make a real difference in the lives of our clients, and develop your skills and expertise in a supportive and collaborative environment.



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