Broker Support Specialist
4 weeks ago
POWWR is in search of a Broker Support Specialist to enhance our dynamic Brokerage & Compliance team. This role involves managing data modifications within our systems to ensure our broker partners are informed about all contract activities. Additionally, you will support essential functions within the contracting processing unit.
This position offers a remarkable chance for you to contribute significantly and make a positive impact.
About POWWR
POWWR delivers innovative platforms and straightforward solutions to over 65 energy suppliers and more than 1,400 brokers in the United States and the United Kingdom. Our mission is to empower energy suppliers and brokers to expand their operations and foster a transparent, interconnected experience. Formerly known as UD Group in the UK, we are committed to excellence.
Key Responsibilities
- Maintain up-to-date supplier status reports following contract submissions.
- Perform data entry and management tasks, including generating reports and overseeing contracts.
- Identify and escalate any issues that may hinder contract activation.
- Oversee shared mailboxes to ensure timely responses to all communications.
- Report any system-related issues to management promptly, especially if they affect workload and customer service.
Qualifications
The ideal candidate will have experience in a similar role where meticulous attention to detail is crucial. Proficiency in Microsoft Office applications is essential for effective data transfer. You should be a proactive individual who can adapt and respond swiftly to changing circumstances.
Quick learning and the ability to apply previous skills in a data-centric environment are vital. We seek a highly motivated individual with strong problem-solving abilities who is eager to thrive in a growing organization. Excellent communication skills, both written and verbal, are necessary as you will engage closely with internal stakeholders on a daily basis.
What We Offer
- Competitive Salary (Fixed Term)
- 25 days of annual leave plus public holidays
- Health Cash Plan
- 24/7 GP service
- Flexible remote working options
- Life Insurance
- Personalized learning plans to support your career aspirations
- Company bonus scheme recognizing significant contributions
- Annual company events and conferences
POWWR fosters an inclusive environment where everyone can express their authentic selves and perform at their best. We are committed to equal opportunities and encourage all applicants to consider our open roles, regardless of gender, marital status, race, nationality, ethnicity, religion, neurodiversity, sexual orientation, or age.
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