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Broker Support Specialist

2 months ago


Manchester, United Kingdom POWWR Full time
Job Overview

POWWR is in search of a Broker Support Specialist to contribute to our dynamic Brokerage & Compliance team. This role focuses on maintaining accurate data within our systems to ensure our broker partners are informed about all contract activities. Additionally, you will assist with essential functions within the contracting processing unit.

This position offers a fantastic opportunity to make a significant impact and enhance our operational efficiency.

About POWWR

POWWR delivers innovative platforms and straightforward solutions to over 65 energy suppliers and more than 1,400 brokers across the United States and the United Kingdom. Our mission is to empower energy suppliers and brokers to expand their operations and foster a transparent, interconnected experience. The company was formerly recognized as UD Group in the UK.

Key Responsibilities

  • Maintain up-to-date supplier status reports following contract submissions.
  • Perform data entry and management tasks, including generating reports and overseeing contracts.
  • Identify and escalate any issues that may hinder contract activation.
  • Oversee shared mailboxes to ensure all communications are current.
  • Promptly report any system-related issues to management that may affect workload and customer service.

Candidate Profile

The ideal candidate will have experience in a similar role where precision is crucial. Proficiency in Microsoft Office applications is essential for data handling. You should be a proactive individual who can adapt and respond effectively in a fast-paced environment.

Quick learning abilities and the capacity to apply previous experience in a data-centric setting are vital. A strong motivation to solve problems and a desire to thrive in a growing organization are key attributes. Excellent communication skills, both written and verbal, are necessary as you will engage closely with internal stakeholders on a daily basis.

What We Offer

  • Competitive salary for a fixed-term engagement.
  • 25 days of annual leave plus public holidays.
  • Health cash plan.
  • Access to a 24/7 GP service.
  • Flexible remote working options.
  • Life insurance coverage.
  • A culture of blended learning with personalized development plans to support your career aspirations.
  • Company bonus scheme recognizing significant contributions.
  • Annual company events and conferences.

POWWR is committed to fostering an inclusive environment where everyone can express their authentic selves and perform at their best. We advocate for equal opportunities and encourage all qualified candidates to apply for our open positions, regardless of gender, marital status, race, nationality, ethnicity, religion, neurodiversity, sexual orientation, or age.