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Broker Relationship Manager

2 months ago

Manchester Area, United Kingdom Propel Finance Full time

Propel Finance was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 20 years on, Propel has grown to become one of the UK’s largest, independent finance houses. We have continued to deliver leading-edge finance solutions through a unique combination of teamwork and technology.


From this continued success we are now looking to recruit a Broker Relationship Manager to allow us to continue our exciting growth plans.


Our aim is to take the service we offer to the next level, to push the boundaries of what’s available, and to create great customer experiences consistent with our values. Does that sound like something you’d like to be part of?


As a Broker Relationship Manager , you will play a crucial role in helping drive the strategic growth of key broker & introducer relationships. Through a solid Account Management and service-driven approach, you will work with Broker Managers to identify growth opportunities, maximise prospects and ensure consistent levels of service akin to the Propels brand. As part of our ambitious growth plans, you will play an instrumental role in expanding our scope in the specialist intermediary market.


Role responsibilities;

  • Work in conjunction with Broker Managers to implement a strategic plan to increase business volumes from your core brokers
  • Take ownership of broker relationships through an engagement and communication plan
  • Maintain consistent focus on the key drivers for the account that will create a ‘partnership’ relationship, be that credit, pricing, service, or tech integration
  • Be a point of contact for brokers and intermediaries, facilitating the point-of-sale process for deals with accountability for the smooth facilitation of transactions; being customer-centric, risk-aware, and flexible to deliver the best possible service to secure business
  • Triage potential opportunities, ensuring the right level of priority is given to each opportunity to achieve SLA’s and maximise business opportunities
  • Support Broker Managers in regular and meaningful account reviews and business updates
  • Build a profitable, well-managed portfolio from your accounts


Key skills required;

  • Strong understanding of Asset Finance processes and deal journey
  • Experience providing solutions to deals, being able to work with Sales Support, Credit & risk to maintain optimum customer solutions
  • Understanding of broker and intermediary models
  • Account Management experience, with a proven track record of focusing on developing relationships and opportunities
  • Experience working within Asset Finance


So, why would you want to work here?


We have a great working environment and we’re an ambitious business. We achieve so much because of our people. Everyone in the business, no matter their team or role can shape the outcome, share ideas, make suggestions, and have their voice heard. It’s a truly collaborative place to work.


At Propel, we embrace hybrid working and with modern offices in Newport, London and Manchester, plus a field-based sales team, you’ll never be too far away from colleagues.


This role is based in Manchester, with 2 days in the office per week, giving you the best of both worlds.


Benefits you can expect:

  • 25 days annual leave + bank holidays
  • Competitive Salary
  • 2 additional days holiday after 5 years’ service
  • Buy additional annual leave
  • Private Medical Insurance (opt in)
  • Opt in Medicash Payment Plan
  • Subsidised gym membership at £15 a month
  • Half day seasonal shopping
  • Auto enrolment pension – 3% employer contribution subject to eligibility
  • Life Assurance 3 x basic salary
  • Electric Car Scheme
  • Cycle to Work Scheme
  • Employee Assistance Programme available 24/7
  • Company events and reward schemes


We are proud to be a member of Stonewall’s Diversity Champions programme and are committed to improving workplace inclusion.


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