Sales Account Executive

3 weeks ago


Workington, Cumbria, United Kingdom The City & Guilds Group Full time
Customer Sales Executive

We are excited to present exceptional permanent opportunities within our Customer Sales Division.

This role offers a fantastic chance to enhance your sales and account management expertise, with the potential for advancement into senior sales positions or other areas within the organization.

Ideal candidates will possess experience in sales and have transferable skills. We encourage applications from individuals with backgrounds in customer service or recruitment. We seek enthusiastic, self-driven, and dedicated individuals who thrive in a sales environment and excel at making outbound calls to provide outstanding customer service.

Comprehensive training and support will be provided on the job, along with a clearly defined monthly sales strategy from your supervisor. Upon successful completion of your probationary period, you will qualify for our sales incentive program.

These positions are full-time (35 hours per week), but we are open to candidates interested in part-time or job-sharing arrangements. We offer flexible working hours, allowing you to work between 8 AM and 6 PM to accommodate your needs.

This role is based in our office, and candidates must be within commuting distance. However, after successfully completing the probationary period, we offer a hybrid working model that combines office and remote work.

We are continuously reviewing applications and may close this posting early. We encourage you to submit your application promptly to avoid missing out.

This selection process will be merit-based.

We believe that diversity and inclusion enhance our organization, and it is the responsibility of everyone at City & Guilds to promote these values. We particularly welcome applications from underrepresented communities, including ethnic minorities and individuals with disabilities.

About the Role

As a Customer Sales Executive, you will receive ongoing training and support to engage in both reactive and proactive sales initiatives aligned with our sales strategies. These initiatives encompass our complete range of products and services, targeting both new and existing clients. You will be responsible for achieving performance targets and managing a caseload of customers or campaign objectives, primarily through phone communication but also via email.

Additionally, you will oversee customer inquiries and collaborate with colleagues across the organization to leverage the right expertise. A critical aspect of this role involves analyzing trends and insights to inform business decisions and drive continuous improvement.

About You

We are looking for motivated, diligent, and passionate individuals who are confident in making outbound sales calls and possess a strong work ethic. Ideally, you will have some experience in sales or new business generation, but experience in recruitment or customer service environments is also valuable.

You will be responsible for meeting your own deadlines, targets, and KPIs, so a customer-focused mindset, a passion for delivering exceptional customer experiences, and comfort in working towards quarterly targets are essential. Strong teamwork skills, a flexible and adaptable approach, and a motivation for new challenges are also key attributes.

Comprehensive training and ongoing support will be provided, along with a defined monthly plan from your supervisor. This role presents an excellent opportunity to develop your sales and account management skills, potentially leading to more senior sales roles or serving as a stepping stone to other functions within the organization.

Our Story and Mission

Our vision is to create a world where everyone has the skills and opportunities to succeed. We support nearly five million individuals each year in developing skills that facilitate employment, career advancement, and preparation for future opportunities. As a charitable organization, we are proud that our efforts are focused on achieving this mission.

Through our assessment and credentialing, corporate learning, and technical training offerings, we partner with clients to deliver work-based learning programs that enhance competencies and improve prospects for individuals, organizations, and society as a whole. We create flexible learning pathways that support lifelong employability, as we believe everyone deserves the chance to (re)train and (re)learn throughout their lives, regardless of their starting point.

At the core of our organization is the City & Guilds Foundation, which amplifies our mission by helping to eliminate barriers to employment, celebrating best practices in the workplace, and advocating for future job opportunities.

Founded in 1878 by the City of London and the trade guilds of the time, we have a rich history of helping individuals, organizations, and economies develop their skills for growth.

Our extensive experience uniquely positions us to understand the future of work and learning. We continually evolve to develop and deliver skills for the future workplace. In addition to qualifications and assessments, we offer digital credentialing, e-learning technologies, executive leadership development, technical training, and consultancy services.

What We Offer

We provide the opportunity to work in an innovative, engaging, and market-leading organization, with avenues to enhance your existing skills and explore new ones.

As this is a sales-focused role, you will qualify for our sales incentive program upon successful completion of your probation. Additionally, you will receive an attractive benefits package, typically including 25 days of holiday plus bank holidays, pension, private healthcare, volunteering opportunities, and more.

We welcome discussions about how this role could be tailored to work flexibly for you, including work patterns, hours, or location.

Next Steps

If you believe this role aligns with your skills and aspirations, we would be eager to hear from you. Please submit your CV and complete our brief application form.



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