Residential Support Specialist
4 weeks ago
Job Title: Residential Support Specialist
Location: Tower Hamlets
Pay Rate: £24 P/H
Job Type: Full Time/Contract
Position Overview
We are seeking to hire 4 x Residential Support Specialists to operate in a dynamic setting. Candidates should possess a background in maintenance and familiarity with the Northgate system. We are looking for motivated and passionate individuals who are dedicated to effectively managing resident expectations and delivering exceptional customer service, primarily through telephone interactions. This position serves as the initial point of contact for our residents, addressing various service areas such as maintenance, leasehold inquiries, rental matters, estate services, and general customer questions.
Ideal Candidate Profile
- Proficient understanding of housing regulations and practices
- Experience in direct resident engagement
- Background in a customer service-oriented role, whether in a call center or face-to-face setting
Application Process
Please submit your application through the provided contact details, and further information will be shared with you shortly.
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