Senior Operations Manager
1 week ago
About the Role
What will I be doing?
- Oversee the daily operations of a logistics depot, ensuring efficient service delivery and adherence to company strategy.
- Ensure a safe and healthy work environment for employees, customers, and the public, in accordance with industry standards and regulations.
- Develop a customer-centric culture that fosters exceptional service and employee engagement.
- Implement proactive driver management practices to minimize vehicle damage, maintenance requirements, and fuel consumption.
- Conduct regular reviews to identify opportunities for customer retention, growth, and conversion.
- What are the requirements?
- Background/Experience – Minimum of 2 years of experience in a managerial position within a high-volume, low-margin logistics environment, with a focus on continuous improvement.
- Business Acumen – Strong financial and operational skills, with a proven track record of route planning, operational productivity, and service level improvements.
- Customer Relationships – Ability to build and maintain strong relationships with external and internal customers, ensuring exceptional service levels, customer satisfaction, and loyalty.
*** Internally known as Senior Service Delivery Manager ***
About SUEZ
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