Human Resources Services Coordinator

3 weeks ago

Cannock, Staffordshire, United Kingdom Veolia Full time

Location: Flexible working arrangements available, with expectations to attend the office periodically.

Compensation: Competitive salary up to £27,500 (based on experience) plus Veolia Benefits, including a generous bonus and pension plan.

Work Schedule: Full-time position - 40 hours per week.

At Veolia, we envision a world where resources are managed sustainably, and we are seeking individuals who share our commitment to fostering positive change and realizing our vision of Ecological Transformation.

We believe that every team member plays a vital role in collaborating with our communities, protecting the environment, and nurturing an inclusive workplace culture.

What We Offer:

  • 25 days of annual leave
  • Access to our company pension scheme
  • Discounts on a wide range of products and services
  • Resources to support your physical, mental, and financial well-being
  • One paid day off each year for volunteering in your community
  • Continuous training and development opportunities to help you reach your full potential

Key Responsibilities:

Delivering exceptional customer service is paramount in this role. As a Human Resources Services Coordinator, you will be tasked with providing outstanding support to employees and managers, addressing inquiries, offering legislative and general HR guidance, and delivering technical system assistance.

You will assist colleagues through our case management system, live chat, and video conferencing. In addition to supporting your peers, you will manage employee lifecycle changes and ensure a seamless onboarding experience for new hires.

This position also presents an opportunity to become a subject matter expert in specific areas of the employee lifecycle and to engage in innovative reviews and enhancements of processes. This includes designing, testing, and training the broader team while proactively improving and automating current workflows.

Qualifications:

  • CIPD qualified or interested in pursuing a CIPD qualification
  • Demonstrated experience and enthusiasm for delivering outstanding customer service
  • Strong technical or system support background
  • Ability to work under pressure and meet tight deadlines while providing real-time customer support
  • Excellent time management skills and the ability to work independently with minimal supervision

If you believe you would be a great fit for this role and for Veolia, we encourage you to express your interest.

Next Steps:

We are proud to be recognized as one of The Sunday Times Best Places to Work 2024, having been named a Top 10 Very Big Organisation for two consecutive years. This recognition reflects our dedication to our employees and our efforts to create an environment where everyone can thrive.

We are committed to supporting you throughout the application process and will provide reasonable adjustments as needed. If you require any accommodations during your application or interview, please let us know.

At Veolia, we are proud to be an equal opportunities employer. We value diversity and inclusivity in our workplace and welcome applicants from all backgrounds. All candidates who meet the minimum qualifications will be considered fairly.

We are dedicated to fostering a diverse and inclusive work environment for all our employees, ensuring that every individual is treated equally, regardless of their background.

We encourage all qualified candidates to apply.

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