Head of Library Operations in HMRC

3 weeks ago


Bristol, Bristol, United Kingdom HM Revenue and Customs Full time

Position Overview

Join HM Revenue and Customs (HMRC) and explore a fulfilling career where your contributions matter. Our commitment to fostering an inclusive and respectful workplace reflects the diverse society we serve. We are dedicated to maximizing the potential of our employees and offer various flexible working arrangements to support a rewarding career.

About the Role

The successful candidate will take on a pivotal role in managing the SOLS legal library, ensuring the delivery of a high-quality library service. You will collaborate closely with the KM and Library senior leadership team to enhance library operations, focusing on supporting colleagues in legal services. Continuous improvement will be a key priority as you develop and implement strategies, plans, and policies.

Key Responsibilities

  • Oversee the daily management of the SOLS legal library, ensuring effective service delivery.
  • Engage with stakeholders at all levels, including senior leadership, to provide expert advice on library services.
  • Promote the use of library resources and subscription services to maximize their value.
  • Manage both digital and physical library collections, including acquisitions and licensing.
  • Lead initiatives to enhance legal research skills among staff and promote library user education.
  • Supervise library staff, fostering their professional development and ensuring efficient resource use.
  • Stay informed about advancements in library products and AI technologies to improve service offerings.
  • Build and maintain professional relationships within HMRC and the broader library community.

Essential Qualifications

The ideal candidate will possess either:

  • A degree or postgraduate qualification in Library or Information Studies (preferably CILIP accredited), or
  • Demonstrable experience in a professional library setting, particularly in law, tax, or education.

Core Competencies

During the selection process, candidates will be assessed on the following:

  • Managing a Quality Service
  • Communicating and Influencing
  • Changing and Improving

Benefits

In addition to a competitive salary, HMRC offers a comprehensive benefits package, including a significant pension contribution, flexible working policies, and generous leave allowances. We are committed to supporting our employees' work-life balance and professional growth.

Discover what it’s like to work at HMRC and the opportunities that await you.



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