Beauty Retail Leader

2 weeks ago


Maidstone, Kent, United Kingdom Frasers Group Full time

About This Role

As a Floor Manager at Frasers Group, you'll be at the heart of delivering exceptional customer experiences within our vibrant beauty retail environment. Your passion for beauty and product knowledge will empower you to guide customers, inspire their choices, and exceed their expectations.

Your Responsibilities

  • Cultivate a luxurious shopping experience by providing personalized service and expert advice on our diverse range of beauty products.
  • Demonstrate your product expertise through engaging presentations, application techniques, and tailored recommendations to drive sales and achieve individual and team targets.
  • Stay ahead of industry trends and maintain an in-depth understanding of our brand offerings through continuous learning, training sessions, and market research.
  • Build lasting customer relationships by proactively engaging with clients, providing personalized recommendations, and keeping them informed about new arrivals and events.
  • Contribute to a dynamic in-store environment by planning and executing captivating beauty events in collaboration with the store team and brand representatives.
  • Maintain impeccable visual merchandising standards by ensuring drawers, displays, and product presentations are consistently clean, organized, and visually appealing.
  • Lead and inspire your fellow Beauty Ambassadors through coaching, mentorship, and a positive example of our company values.
  • Collaborate effectively with the store management team to ensure smooth operations, achieve sales goals, and uphold brand standards.

What We Offer

  • Competitive salary and commission structure based on performance.
  • Generous employee discount across all Frasers Group stores.
  • Comprehensive training and development opportunities to enhance your skills and advance your career.
  • A dynamic and rewarding work environment where you can contribute to a thriving retail brand.


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