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Retail Operations Leader

2 months ago


Maidstone, Kent, United Kingdom Sainsbury's Full time
Role Overview

As a pivotal leader in our convenience store operations, you will not necessarily require prior retail experience to excel in this position. If you possess the ability to motivate your team to provide exceptional customer service daily, while leveraging data insights to drive actionable improvements, this role is designed for you.

Key Responsibilities

Your team of Customer and Trading Managers will handle daily operations, but you will oversee the overall performance of the store. Your presence will be essential as a visible and accountable leader, proactively identifying and resolving issues to ensure seamless operations both now and in the future.

You will be responsible for maintaining a safe and compliant environment for both customers and staff. Additionally, you will focus on developing talent within your teams, ensuring a robust pipeline of motivated individuals ready to advance into management roles.

Dual Store Management

In this role, you may find yourself managing two convenience stores simultaneously, requiring effective time management and oversight of both locations.

Candidate Profile

The ideal candidate will inspire and lead a diverse team to enhance customer experiences. You will be adept at identifying and addressing challenges directly on the shop floor, ensuring your teams remain motivated and engaged.

Your journey will begin with the valuable data generated daily, allowing you to analyze trends and translate them into meaningful actions that benefit the business. Equipped with advanced technology, including handheld devices, you will have the flexibility to operate efficiently without being confined to a desk.

Career Advancement

This position offers a pathway to senior management roles within larger stores, should you aspire to grow your career. The extensive Sainsbury's network provides numerous opportunities across various store sizes in your area.

Compensation and Benefits

We are committed to providing ample opportunities for career development. Your salary will reflect your experience, as well as the complexity and size of the store. In addition, we offer a comprehensive benefits package for our store managers, including:
  • Private Healthcare: Eligible for single cover with the option to upgrade to family cover annually.
  • Interest-Free Car Loan: Access to loans up to £10,000.
  • Annual Bonus Scheme: Based on performance metrics.
  • Discount Card: Enjoy a 10% discount on shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% on specific days.
  • Generous Leave Entitlements: Including holiday, maternity, and paternity leave.
  • Pension Scheme: We match 4-7.5% of your contributions.
  • Share Scheme: Opportunity to invest at discounted rates.
  • Wellbeing Support: Access to emotional support, counseling, and financial advice.
  • Colleague Networks: Connect with peers to enhance your potential.
  • Cycle to Work Scheme: Save on tax and NI while hiring a new bike and equipment.
  • Special Offers: Discounts on gym memberships, restaurants, holidays, and retail vouchers.
Begin your journey with Sainsbury's today.