Client Relationship Manager in Insurance

4 weeks ago


Peterborough, Peterborough, United Kingdom Aon Full time

Client Relationship Manager in Insurance

We are seeking to expand our team at Aon with a dedicated Client Relationship Manager.

The ideal candidate will oversee a portfolio of significant mid-market Advisory clients, fostering and enhancing these relationships while also contributing to the acquisition of new clients.

Our workplace promotes a culture of openness and collaboration, where teamwork is essential for achieving our goals.

We are looking for individuals with experience in client relationship management, particularly those who have previously managed portfolios of SME/mid-market clients.

As a Client Relationship Manager at Aon, you will serve as the primary contact for our clients, leveraging Aon's extensive capabilities to address their evolving needs and risks.

Your responsibilities will include coordinating and managing the delivery of services to clients, utilizing designated service teams and specialized resources.

Aon's Corporate division operates throughout various regions, and our flexible hybrid working model allows for opportunities regardless of your location within these areas.

This position offers a remarkable chance to join a thriving team at a time of significant growth and activity, and we welcome your interest in exploring this opportunity further.


Aon is committed to making informed decisions At Aon, we strive to enhance decision-making processes to safeguard and enrich lives globally.

Our organization thrives on trust, fostering an inclusive and diverse team passionate about supporting the success of our colleagues and clients.


Role Overview This position is part of our SME/mid-market commercial risk team, providing tailored risk solutions across various sectors in the UK. Clients seek a broker who can offer a personalized approach.

Clients typically require customized insurance programs along with risk management and transfer services.

In addition to acting as the insurance broker, the Client Relationship Manager, supported by the broader team, will provide clients with claims services and risk management advice across multiple industries, including real estate, public sector, food and beverage, retail, health and social care, and wholesale.


Manage the services provided to clients and those to whom we delegate service elements.

Ensure the highest service standards for each assigned client in accordance with established client service tools.

Identify and introduce Aon's products and services to fulfill client needs while effectively communicating each client's business challenges to the service team and other Aon divisions.

Build strong relationships with key decision-makers.

Drive revenue growth and profitability within your client portfolio, including achieving annual revenue targets.

Adhere to the Aon UK Limited Risk Management Framework and comply with Aon UK Limited policies, including participation in risk management activities (including mandatory training) that may impact the business, interests, or reputation of any Group Company.


What Makes This Opportunity Unique This role presents an excellent opportunity to develop a career within a team known for nurturing talent. You will work in an environment rich with innovative solutions for clients, supported by a leadership team dedicated to your success.

Qualifications for Success ACII or equivalent qualification.

Demonstrated experience in the insurance sector, particularly in client relationship management and core commercial risk lines, is essential.

Experience in managing large corporate insurance risks is advantageous.
A solid understanding of business dynamics, including market forces, drivers, and risks.
Previous experience in sales, fee negotiation, and influencing is preferred.
Strong communication and presentation skills.
A client-focused approach with a commitment to excellence in service delivery.

Supporting Our Colleagues In addition to a comprehensive benefits package, we promote a diverse workforce. Our agile and inclusive environment enables you to balance your well-being and work/life commitments, ensuring you can thrive at Aon. Additionally, all employees benefit from two 'Global Wellbeing Days' each year, encouraging personal time. We offer various working style solutions, recognizing that flexibility extends beyond the workplace. We refer to this as Smart Working.

Our culture of continuous learning inspires and equips you to grow, share, and develop, helping you reach your full potential.

At Aon, you will feel more connected, relevant, and valued.

We provide reasonable accommodations for individuals with disabilities to participate in the application or interview process, perform essential job functions, and receive other employment benefits in accordance with applicable law.

Aon values an innovative and diverse workplace where all employees feel empowered to be their authentic selves. Aon is proud to be an equal opportunity employer.

#li-LW1 #Li-hybrid

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