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Client Relationship Manager in Insurance

2 months ago

Peterborough, Peterborough, United Kingdom Aon Full time

Insurance Client Manager

We are excited to announce an opening for the position of Client Manager/Account Executive at Aon.

The ideal candidate will manage a diverse portfolio of significant mid-market Advisory clients, presenting an excellent opportunity to cultivate and enhance these vital relationships while also supporting our broader team in acquiring new clients.

Our organization fosters a transparent and collaborative culture, emphasizing teamwork to achieve shared success.

We are looking for individuals with a background in client management, particularly those who have previously handled a portfolio of SME/mid-market clients.

As a Client Manager at Aon, you will serve as the primary liaison for our clients, leveraging Aon's extensive capabilities to address their evolving needs and risks.

Your responsibilities will include overseeing, coordinating, and managing the delivery of services to clients, utilizing designated service teams and specialized resources.

Aon's Corporate division serves clients across various regions, and with our flexible hybrid working model, this role can be performed from multiple locations.

This is a remarkable opportunity to join our team during a period of significant growth and activity, and we welcome your interest in exploring this role further.


Aon is dedicated to empowering better decisions At Aon, we strive to shape decisions that enhance and protect lives globally.

We are united by trust as a single, inclusive, and diverse team, committed to supporting the success of our colleagues and clients.


Daily Responsibilities The position is part of our SME/mid-market commercial risk team, providing tailored risk solutions to businesses across various sectors in the UK. Clients seek a broker who can offer a personalized approach.

Our clients often require customized insurance programs along with risk management and transfer services.

In addition to acting as the insurance broker, the Client Manager, with support from the broader team, will provide clients with claims assistance and risk management advice across numerous industries, including real estate, public sector, food and beverage, retail, health and social care, and wholesale.


You will oversee the service provided to clients and those to whom we delegate service elements.

Ensure the highest quality of service for each assigned client, adhering to established client service tools.

Identify and introduce Aon's products and services to fulfill client needs, while effectively communicating each client's business challenges and requirements to the service team and other Aon divisions.

Build strong relationships with key decision-makers within client organizations.

Drive revenue growth and profitability for your client portfolio, including achieving annual revenue targets.

Responsible for adhering to the Aon UK Limited Risk Management Framework and compliance with Aon UK Limited policies, including participation in risk management activities (including mandatory training) that may impact the business, interests, or reputation of any Group Company.


What Makes This Opportunity Unique This role offers a chance to develop a career within a team known for nurturing talent. You will be part of a business that offers innovative solutions to clients, supported by a leadership team dedicated to your success.

Qualifications for Success ACII or equivalent qualifications are preferred.

Demonstrated experience in the insurance sector, particularly in client relationship management and core commercial risks, is essential.

Experience managing large corporate insurance risks is advantageous.
A solid understanding of business dynamics, including market forces, drivers, and risks, is important.
Previous experience in sales, fee negotiation, and influencing is beneficial.
Strong communication and presentation skills are required.
A client-focused, consultative approach with a commitment to excellence in client service is essential.

Supporting Our Colleagues Alongside a comprehensive benefits package, we promote a diverse workforce. Our agile and inclusive environment allows you to manage your well-being and work-life balance, ensuring you can perform at your best. Additionally, all employees benefit from two annual "Global Wellbeing Days," encouraging personal time. We offer various working style solutions, recognizing that flexibility extends beyond just the workplace... and we fully support this. We refer to this as Smart Working.

Our culture of continuous learning inspires and equips you to learn, share, and grow, helping you reach your full potential.

Consequently, at Aon, you will feel more connected, relevant, and valued.

We provide reasonable accommodations for individuals with disabilities to participate in the job application or interview process, perform essential job functions, and receive other employment benefits in accordance with applicable law.

Aon values an innovative and diverse workplace where all employees feel empowered to be their authentic selves. Aon is proud to be an equal opportunity employer.

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