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Client Relationship Manager in Insurance

2 months ago

Peterborough, Peterborough, United Kingdom Aon Full time

Client Relationship Manager in Insurance

We are excited to announce an opening for a Client Relationship Manager at Aon.

The ideal candidate will manage a diverse portfolio of mid-market Advisory clients, fostering and expanding these essential relationships while also supporting our broader team in acquiring new clients.

Our culture promotes openness and collaboration, ensuring we work together effectively to achieve our goals.

We are looking for individuals with a background in client management, particularly those who have experience with SME/mid-market clients.

As a Client Relationship Manager at Aon, you will serve as the primary contact for our clients, leveraging Aon's extensive capabilities to address their evolving needs and risks.

Your responsibilities will include coordinating and overseeing the delivery of services to clients, utilizing designated service teams and specialized resources.

Our Corporate division caters to clients across various regions, and with our flexible hybrid working model, this role can accommodate candidates from different locations.

This position presents a unique opportunity to join a dynamic team during a period of significant growth, and we welcome your interest in exploring this role further.


Aon: Shaping Better Decisions At Aon, we are committed to enhancing decision-making processes to safeguard and enrich lives globally.

Our organization thrives on trust, inclusivity, and diversity, and we are dedicated to supporting the success of our colleagues and clients.


Role Overview This position is part of our SME/mid-market commercial risk team, providing tailored risk solutions to businesses across numerous sectors in the UK. Clients seek a broker who can offer a personalized approach.

Our clients often require customized insurance programs along with risk management and transfer services.

In addition to acting as the insurance broker, the Client Relationship Manager, supported by the wider team, will offer clients claims services and risk management advice across various industries, including real estate, public sector, food and beverage, retail, health and social care, and wholesale.


You will oversee the service provided to clients and any subcontracted services.

Ensure exceptional service levels for each assigned client, adhering to established client service protocols.

Identify and present Aon's products and services to fulfill client needs, while effectively communicating each client's business challenges to the service team and other Aon departments.

Build and maintain relationships with key decision-makers.

Drive revenue growth and profitability within your client portfolio, including achieving annual revenue targets.

It is essential to operate in accordance with Aon UK Limited's Risk Management Framework and comply with all relevant policies, including participation in risk management activities and mandatory training.


Unique Aspects of This Role This position offers a fantastic opportunity to develop a career within a team known for nurturing talent. You will be part of a business that provides innovative solutions to clients, supported by a leadership team dedicated to your success.

Qualifications for Success ACII or equivalent qualification is preferred.

Demonstrated experience in the insurance sector, particularly in client relationship management and core commercial risks, is crucial.

Experience managing large corporate insurance risks is advantageous.
A solid understanding of market dynamics, business drivers, and competitive risks is important.
Previous experience in sales, fee negotiation, and influencing is beneficial.
Strong communication and presentation skills are essential.
A client-focused approach with a commitment to excellence in service delivery is required.

Supporting Our Colleagues Alongside a comprehensive benefits package, we promote a diverse workforce. Our agile and inclusive environment empowers you to manage your well-being and work-life balance, allowing you to thrive at Aon. Additionally, all employees enjoy two 'Global Wellbeing Days' each year, encouraging personal time. We offer various working style solutions, recognizing that flexibility extends beyond the workplace.

Our culture of continuous learning inspires and equips you to grow, ensuring you reach your full potential.

At Aon, you will feel more connected, relevant, and valued.

We provide reasonable accommodations for individuals with disabilities during the application or interview process, ensuring equal opportunities in accordance with applicable laws.

Aon values a diverse and innovative workplace where all employees are empowered to be their authentic selves. Aon is proud to be an equal opportunity employer.

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