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Housing Options Resettlement Officer

2 months ago

Torquay, Torbay, United Kingdom Torbay Council Full time
About the Role

We are seeking a highly skilled and dedicated Resettlement Officer to join our Housing Options Team at Torbay Council. As a key member of our team, you will play a vital role in preventing and relieving homelessness in our community.

Key Responsibilities
  • Provide expert advice and guidance to clients on their tenancy rights and options for finding alternative accommodation.
  • Develop and maintain effective relationships with landlords, agents, and other stakeholders to negotiate and secure suitable housing solutions.
  • Conduct thorough risk assessments and develop personalized plans to support clients in achieving stable and secure housing.
  • Work collaboratively with colleagues and external agencies to ensure a comprehensive and coordinated approach to addressing homelessness.
  • Stay up-to-date with relevant legislation, policies, and best practices in housing and homelessness to ensure the highest standards of service delivery.
Requirements
  • Professional qualification in housing or a related field.
  • Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients and stakeholders.
  • Strong analytical and problem-solving skills, with the ability to think creatively and develop innovative solutions.
  • Ability to work effectively in a fast-paced and dynamic environment, prioritizing tasks and managing competing demands.
  • Knowledge of relevant legislation, policies, and procedures related to housing and homelessness.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • A supportive and collaborative work environment.
  • The chance to make a real difference in the lives of our clients and contribute to the success of our organization.