Domestic Abuse Lead Housing Officer
4 weeks ago
We are seeking a skilled and dedicated individual to join our Housing Options Team as a Domestic Abuse Lead Housing Officer. This exciting opportunity allows you to make a real difference in the lives of those at risk of homelessness, often due to domestic abuse.
As a key point of contact, you will provide expert advice and guidance to clients, ensuring they are aware of their tenancy rights and receive the necessary support to prevent and relieve homelessness. Your negotiation skills will be essential in brokering alternative arrangements with landlords and agents.
To succeed in this role, you will need a proven track record of working in a challenging frontline housing service or possess transferable skills, particularly in customer service settings. Excellent communication and case management skills are also essential, as you will be working closely with clients and external agencies to ensure safeguarding and data breaches do not occur.
In return, you can expect a competitive salary, annual increments, employee discount scheme, parking permit, flexible hybrid working, generous annual leave, and continual professional development.
This is a fixed-term position for 23 months, and the role requires the ability to fulfill all spoken aspects of the role with confidence and fluency in English.
Key Responsibilities- Provide expert advice and guidance to clients on their tenancy rights and options
- Negotiate with landlords and agents to secure alternative arrangements
- Work closely with clients and external agencies to ensure safeguarding and data breaches do not occur
- Develop and maintain effective relationships with stakeholders to achieve the best possible outcomes
- Relevant training in subject area, e.g., illegal eviction, prevention of homelessness
- Detailed knowledge and understanding of case management and data protection
- Excellent communication and negotiation skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
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Domestic Abuse Lead
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Torquay, Torbay, United Kingdom Torbay Council Full timeJob DescriptionWe are seeking a skilled and dedicated individual to join our Housing Options Team as a Domestic Abuse Lead Housing Officer. The successful candidate will be responsible for advising clients of their tenancy rights, negotiating with landlords and agents, and brokering alternative arrangements to prevent and relieve homelessness.This is an...
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Domestic Abuse Lead Housing Officer
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