Housing Solutions Officer
3 weeks ago
CRA GROUP LIMITED is seeking a dedicated professional to join our team as a Housing Solutions Officer. This role is pivotal in providing essential support to individuals facing housing challenges.
Key Responsibilities- Serve as a primary contact for clients seeking assistance with housing options.
- Collaborate with team members to fulfill obligations under relevant housing legislation.
- Utilize knowledge of housing laws and regulations to guide clients effectively.
The ideal candidate will possess:
- A thorough understanding of the duties owed to individuals experiencing homelessness.
- Familiarity with landlord-tenant laws and various housing acts.
- Expertise in strategies aimed at preventing homelessness and awareness of available housing initiatives.
Successful candidates will demonstrate:
- Strong communication skills, both verbal and written, with the ability to provide sensitive and persuasive advice.
- Negotiation skills to facilitate housing solutions for clients.
- Experience in a customer-focused environment, ensuring high-quality service delivery.
Applicants should have:
- Proficient IT skills, including experience with databases and Microsoft Office applications.
- The ability to produce comprehensive documentation and manage email communications effectively.
- A foundational understanding of welfare benefits and financial guidance.
Candidates must be capable of:
- Writing clear and concise decision letters.
- Handling complex cases with a thoughtful approach.
If you are passionate about making a difference in the housing sector and possess the necessary skills and knowledge, we encourage you to consider this opportunity with CRA GROUP LIMITED.
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