Room Attendant

3 weeks ago


Basildon, United Kingdom Holiday Inn Basildon Full time

Position Overview

As a vital member of our housekeeping staff, you will be instrumental in maintaining the cleanliness and comfort of our hotel, ensuring an inviting atmosphere for all guests. Your responsibilities will encompass the thorough cleaning and upkeep of guest accommodations, communal spaces, linen storage, and supply areas, while consistently delivering exceptional service.

Your duties will include cleaning hotel rooms and public spaces to meet company standards within designated time frames. You will be knowledgeable about established cleaning protocols and the presentation of various room types, promptly reporting any damages or issues to facilitate timely repairs.

Additionally, you will be tasked with returning all cleaning equipment to their designated storage areas at the end of your shift, ensuring that both storage and work areas remain organized and tidy.

Employee Benefits

  • Exclusive employee discounts on room rates across the hotel portfolio.
  • Access to the employee room benefit program within the global network. (terms and conditions apply).
  • Discounts on shopping, including groceries, fashion, travel, and leisure activities.
  • Eye care benefits
  • Complimentary legal and financial advice
  • Counseling services
  • Hospitalization and death benefit plans
  • Cycle-to-work program
  • Wellness resources and fitness videos
  • Healthy recipe suggestions
  • Guidance on maintaining an active lifestyle
  • Wellness podcasts and videos
  • Breathing exercises for relaxation
  • 24/7 support and advice hotline
  • Recognition and rewards for team efforts
  • Complimentary meals during shifts
  • Free parking facilities

Ideal Candidate Profile

  • Possesses prior experience in a similar role, with a keen understanding of the significance of meticulous housekeeping.
  • Demonstrates a passion for delivering outstanding customer service and takes pride in maintaining clean and well-presented guest accommodations.
  • Exhibits reliability, punctuality, and the ability to collaborate effectively within a team.
  • Displays excellent time management skills, prioritizing tasks to ensure all areas are cleaned to a high standard within the allocated time.
  • Is physically capable of fulfilling the job's demands, including lifting heavy items, standing for long periods, and working in a dynamic environment.
  • Possesses strong communication skills, facilitating effective collaboration with other departments to ensure seamless hotel operations.
  • Maintains a positive attitude and a willingness to learn and acquire new skills.
  • Is knowledgeable about health and safety regulations and understands the proper use of cleaning tools and substances.
  • Has a keen eye for detail, able to identify areas needing extra attention, such as stains or damaged items.

The Holiday Inn Basildon is a premier hotel that provides an ideal setting for various events, including conferences, meetings, weddings, and leisure stays. With 148 well-appointed rooms, guests can expect a pleasant experience. The hotel features diverse dining options to satisfy all preferences.

Our hotel team is known for being friendly and approachable, fostering a culture that promotes personal growth. We are dedicated to ensuring that every guest enjoys a memorable stay, striving to deliver the highest standards of service and hospitality.


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