Water Treatment Field Service Specialist

2 weeks ago

London, Greater London, United Kingdom TRS Consulting Services Limited Full time

Position: Field Service Technician

Focus: Water Treatment Equipment

Compensation: Competitive Salary + Overtime + Company Vehicle + Comprehensive Benefits Package including Healthcare and Pension Scheme

Location: East London & Essex

Overview: This is a remarkable opportunity for a Service Technician or Technical Operator with expertise in water treatment, temperature monitoring, legionella control systems, or water tank inspections, to become part of a leading global entity in water treatment and filtration systems. The role offers extensive product training, an attractive remuneration package, and pathways for career advancement.

About the Company: Our client is a prominent global player in water processing technology, renowned for delivering reliable systems across various manufacturing sectors. Their water treatment division is a crucial component of this international services and technology group, employing thousands globally. They are committed to excellence in manufacturing, product innovation, customer service, and the development of skilled professionals.

Key Responsibilities:

  • Delivering essential water hygiene services at client sites, ensuring compliance with industry standards and Health & Safety regulations.
  • Engaging with customers to confirm satisfaction with completed work and promptly addressing any issues.
  • Building and nurturing relationships with key client personnel and colleagues.
  • Documenting fieldwork and reports using ZetaSafe, Word, and Excel, ensuring timely distribution to relevant parties.
  • Proactively recommending enhancements to existing systems to clients and/or Account Managers.
  • Maintaining an inventory of necessary tools and spare parts for water hygiene tasks.
  • Ensuring personal safety and the safety of others, adhering to all current legislation and site rules, and reporting any incidents as per company policies.
  • Aiming to meet KPIs and targets established with the line manager.
  • Keeping up-to-date with developments in the water industry.
  • Conducting Legionella and Total Viable Count (TVC) sampling.
  • Performing general water hygiene temperature monitoring.
  • Executing shower cleaning and descaling tasks.
  • Inspecting cold water storage tanks and providing findings with recommendations.
  • Servicing thermostatic mixer valves.
  • Recording results, adding assets, and setting up new customer sites via the Zeta mobile application.
  • Assisting with cooling tower cleaning and disinfection.
  • Collaborating with the Water Hygiene Supervisor on technical matters.

Candidate Profile:

  • Proficient in basic IT skills, including email and Google applications.
  • A minimum of two years of experience in Legionella control services, covering temperature monitoring, cold water tank inspections, and cleaning/disinfection techniques.
  • Able to work effectively both independently and as part of a team.
  • Possession of a full UK driving license is essential.
  • Strong communication skills, punctuality, professionalism, and a willingness to learn.
  • Excellent time management and multitasking abilities.
  • Desirable: Legionella Awareness training, knowledge of ACoP L8 and HSG274, TMV servicing experience, familiarity with reading Legionella Risk Assessments, and experience with Zeta mobile or similar programs.

Benefits: This role presents an exceptional chance to join a top-tier water treatment equipment organization. You will be part of a national team of Field Service Engineers dedicated to fostering long-term customer relationships. Continuous exposure to new technologies will keep you challenged, with ongoing support and guidance from senior management. Your technical expertise will be enhanced through regular training courses, and there are opportunities for career progression into specialized technical roles.

The successful candidate will receive first-class product training recognized within the industry, along with a generous remuneration package, including a competitive salary, company vehicle, healthcare benefits, pension scheme, phone, and laptop, as well as opportunities for career advancement within a leading organization.

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