Support Services Facilitator

3 weeks ago


Trowbridge, Wiltshire, United Kingdom Sanctuary Group Full time

Support Services Facilitator

Competitive Hourly Rate

Flexible Working Hours Available

Sanctuary Supported Living is excited to announce opportunities for Support Services Facilitators within our CQC Registered Learning and Physical Disabilities Service.

At Sanctuary Supported Living, we are dedicated to providing a diverse range of tailored housing, care, and support services aimed at empowering individuals across England to achieve greater independence.

As a national not-for-profit organization, we prioritize local engagement, ensuring our customers are at the forefront of our mission. Our commitment is to foster an environment where both our clients and staff can thrive, supporting each other on the journey toward independence.

Working with us transcends traditional employment; it is a fulfilling and inspiring experience that allows you to make a meaningful difference in the lives of others. We are committed to your professional growth, offering extensive training and a comprehensive benefits package.

Key Responsibilities of the Support Services Facilitator:

• Assist clients with various learning and physical disabilities to reach their full potential and enhance their independence.


• Provide individualized support as needed.

• Ensure safety through risk assessments and regular evaluations of client needs.

• Continuously assess client requirements, documenting and updating support plans as necessary.

• Build professional relationships with clients, employing clear communication to uphold their personal choices, privacy, and dignity.

• Facilitate small group activities aimed at promoting recovery and well-being.

Essential Skills and Experience:

• Previous experience working with adults with physical or learning disabilities or complex needs.


• Strong ability to connect and empathize with individuals facing physical or learning challenges.

• Capability to perform effectively in high-pressure environments.

• Experience in maintaining accurate records and support plans.

• Basic proficiency in Microsoft Office and online communication tools.

• NVQ Level 3 in Health and Social Care or a willingness to pursue this qualification.

Benefits of Joining Our Team:
As part of our dedication to creating a supportive workplace, we offer a range of attractive benefits:


• A minimum of 25 days of paid holiday, increasing to 30 days after five years of service (plus public holidays) pro rata.

• A pension scheme with employer contributions.

• Access to various online discounts and rewards from leading retailers.

• Comprehensive health and well-being plans.

• Life assurance coverage.

• Family-friendly policies, including flexible working options.

• Tax-efficient savings through our Cycle to Work initiative.

• A wide array of learning and development opportunities.

Commitment to Equality and Diversity:

Sanctuary Group is committed to fostering an inclusive environment and encourages applications from individuals of diverse backgrounds. We collaborate closely with the Home Office to prevent illegal working. An enhanced Disclosure and Barring Service check will be required for successful candidates, which we will cover.

Sanctuary Supported Living operates under the umbrella of Sanctuary Housing Association and Sanctuary Home Care Limited, both of which are exempt charities.



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