Commercial Account Manager
3 days ago
**Job Title:** Commercial Account Manager - Business Development
**Job Summary:** We are seeking an experienced Commercial Account Manager to join our Business IT division in Sheffield. As a key member of our team, you will be responsible for providing exceptional customer service, support, and guidance to our clients, while developing and maintaining strong relationships with our portfolio of clients.
Key Responsibilities:
- Provide a consistently high level of customer service, support, and guidance to our clients, acting as the bridge between them and our technical teams.
- Relationship management for a portfolio of clients, understanding their needs and developing an ongoing strategy with them, and delivering that strategy through the provision of correct products and services.
- Manage and follow the full sales cycle from start to finish, utilising the other technical and operational departments within the business.
- Organise and chair New Client On-Boarding Planning and Review meetings.
- Ability and desire to learn about new technologies and translate these as potential sales opportunities to customers.
- Resolution handling and high level of customer service, customer FIRST approach.
- Manage internal and external stakeholders and bring them together to present opportunities supporting the cross sale of products.
Requirements:
- Previous sales and account management experience in the technology sector.
- Ability to demonstrate good commercial and financial acumen with an ability to spot commercial and sales opportunities.
- Full UK Driving license.
What We Offer:
- Employee Assistance programme.
- Life assurance.
- Sodexo Discount Platform.
- Pension contribution - 5% company contribution.
- Generous Holiday Entitlement.
- One day off for Birthday.
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