Restaurant Operations Supervisor

4 weeks ago


Teddington, Greater London, United Kingdom The Lensbury Full time

About The Lensbury Resort

Located along the picturesque banks of the River Thames, The Lensbury Resort is a distinguished establishment within London + Regional Hotels, featuring a luxurious leisure club, a 155-room hotel, versatile meeting and event spaces, a restaurant and bar, a spa, and expansive gardens spanning 25 acres.

Position Overview

In the role of Restaurant Operations Supervisor, you will be responsible for managing all facets of the restaurant's daily operations at The Lensbury, ensuring that service quality, operational standards, and regulatory compliance are consistently upheld.

What We Provide

  • Attractive salary along with Service Charge
  • Complimentary meals during shifts and beverages at the staff dining area
  • Access to on-site leisure amenities, including a gym and swimming pool
  • Exclusive discounts via our Hospitality Rewards program
  • Employee Assistance Program for personal well-being
  • Opportunities for training and professional growth
  • Staff Recognition Program and social gatherings

Key Responsibilities

  • Ensure seamless daily operations
  • Assist in budget oversight
  • Delegate tasks and provide constructive feedback to team members
  • Deliver outstanding customer service
  • Evaluate guest feedback for continuous improvement
  • Manage purchasing and inventory control
  • Execute marketing initiatives
  • Comply with health and safety regulations
  • Maintain cleanliness and organization of restaurant facilities

Qualifications

  • Previous experience in a hotel environment is advantageous
  • Dedication to providing exceptional customer service
  • Detail-oriented with strong organizational skills
  • Proficient in Microsoft Excel, PowerPoint, Word, and Outlook
  • Excellent hospitality skills


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