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Medical Secretary/Supervisor

2 months ago


Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time
Job Summary

We are seeking a highly skilled and experienced Medical Secretary/Supervisor to join our Urology Department at University Hospitals Birmingham NHS Foundation Trust. The successful candidate will provide a comprehensive and efficient secretarial service to the Urology Team, exercising initiative and judgement using acquired skills and knowledge, maintaining confidentiality at all times.

Main Responsibilities

The ideal candidate will provide a complete confidential general secretarial service for the department/team, providing and receiving complex information daily and exercising initiative and judgement based on acquired knowledge and experience when dealing with enquiries of a clinical and non-clinical nature.

Key Duties
  • Provide day-to-day supervision/training to secretaries/clerical officers, allocating and monitoring work.
  • Sort, distribute and prioritise incoming mail, using judgement and experience to take urgent action and which may be passed directly to other areas for action and information.
  • Carry out any other secretarial duties including faxing, photocopying, emailing, ordering stationery, maintaining and arranging repair of office equipment where necessary and to provide reciprocal cover for the secretarial team during annual leave and sickness absence.
About Us

University Hospitals Birmingham NHS Foundation Trust is recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this. We are committed to creating the best place for our staff to work, investing in their health and wellbeing, offering flexible working, and providing a wide variety of training and development opportunities.

Person Specification

The ideal candidate will have:

  • Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
  • Business Administration NVQ level 3 or equivalent experience in a clerical environment
  • Experience of working as a Secretary
  • Experience of dealing with the Public/Customer Service experience
  • Experience of working with arrange of Microsoft Office packages (eg Word, Excel and Outlook)
  • Experience of using IT systems
  • Good organisational skills
  • Able to use own initiative and deal with the unpredictable
  • Able to work under pressure and to multi-task
  • Able to work to deadlines
Desirable Criteria

The ideal candidate will also have:

  • Experience of working in a busy environment
  • Experience of working in Healthcare