Cashier - Patient Financial Services

2 days ago

Plymouth, Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time
Job Summary

This is a challenging and rewarding role within the University Hospitals Plymouth NHS Trust, where you will be responsible for providing a high level of customer service to patients and staff while managing cash and other financial transactions.

Main Responsibilities
  • Authorise and process patient travelling expenses, ensuring compliance with Trust guidelines and government legislation.
  • Act as the initial point of contact for disputes regarding entitlement to travelling expenses, escalating to the Treasury Team Leader or Patient Advice and Liaison Service (PALS) as necessary.
  • Issue Rail Warrants to patients and maintain accurate records in accordance with Trust guidelines.
Key Skills and Qualifications
  • NVQ level 3 in a related subject or equivalent demonstrable experience.
  • 5 GCSEs at grade C or above, including Maths and English Language.
  • Demonstrable finance experience, preferably in a healthcare setting.
About the Role

This role is based in the cashiers' office within Derriford Hospital and requires the ability to work independently, with minimal supervision. The successful candidate will be responsible for maintaining accurate records, processing financial transactions, and providing excellent customer service to patients and staff.

What We Offer

As a member of the University Hospitals Plymouth NHS Trust team, you will have access to a range of benefits, including opportunities for career development, training, and professional growth. We are committed to creating a positive and inclusive work environment that values diversity and promotes equality.

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