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Cashier

2 months ago


Plymouth, Plymouth, United Kingdom The Rank Group Full time

About The Role

Grosvenor Casino, a leading gaming and leisure operator, is seeking a skilled Cashier to join their team. As a key member of the cash desk, you will be responsible for managing the financial transactions of the club, ensuring accurate accounting and compliance with all relevant regulations.

Key Responsibilities

  • Acknowledge and assist customers at the cash desk, providing exceptional service and ensuring a positive experience.
  • Live the company's values of Service, Teamwork, Ambition, Responsibility, and Solutions, demonstrating a commitment to excellence in all aspects of your work.
  • Collaborate with the cash desk and wider casino team to achieve common goals and objectives.
  • Comply with all company procedures and regulations, including the Gambling Act and its associated codes of practice.
  • Recommend the loyalty program to customers, promoting a culture of customer engagement and retention.
  • Support with cash and asset counts, maintaining accurate records and accounts as required.
  • Report to the head cashier, providing regular updates and insights to inform business decisions.

Requirements

  • Holds a PFL license or can apply for one from the Gambling Commission.
  • Demonstrates strong numeracy skills, with the ability to manage large sums of cash accurately.
  • Experience in a cashier or accounts role is ideal, but not essential.
  • Has a basic understanding of legislation related to the cash desk function, with a willingness to learn and develop this knowledge further.
  • Is able to work shifts at any time of the day, including weekends and bank holidays.

About The Company

The Rank Group is a leading gaming and leisure operator, committed to providing a safe and enjoyable experience for all customers. Our casinos offer a range of gaming and entertainment options, with a focus on customer service and engagement.