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Cashier - Patient Finance Specialist

2 months ago

Plymouth, Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time
About the Role

We are seeking a highly skilled and experienced Cashier to join our team at University Hospitals Plymouth NHS Trust. As a Cashier, you will be responsible for providing a full cashiering service to the Trust, working within the Standing Financial Instructions and Procedures.

Key Responsibilities
  • Provide a high level of customer service to patients, relatives, and staff, maintaining professionalism and integrity in all interactions.
  • Process and reconcile all incoming cash and cheques, ensuring timely banking and accurate recording.
  • Enter all income received into the Trust's General Ledger system, maintaining accurate and up-to-date records.
  • Authorise and process payments from staff and patients for official accounts, issuing receipts as required.
  • Collect, count, and reconcile all monies from public phones, recording and logging figures prior to banking.
  • Balance daily all credit card payments cleared through the credit card machine, ensuring accurate recording and receipting.
  • Resolve any queries or discrepancies arising from the above, arranging for necessary journals to be raised.
  • Train and support relief cashiers, ensuring they are up-to-date with current regulations and procedures.
  • Raise initial e-proc or stationery requests with Team Support as required, in compliance with Standing Financial Instructions.
  • Analyse and resolve queries and discrepancies when reconciling floats and financial data.
Requirements
  • NVQ level 3 in a related subject or equivalent demonstrable experience.
  • 5 x GCSE C or above or equivalent, including Maths and English Language.
  • Demonstrable finance experience preferred in a healthcare setting.
About Us

University Hospitals Plymouth NHS Trust is a people business, where every member of staff matters and can make a difference. We are committed to leading the way through innovation, clinical excellence, and great customer care. We offer great opportunities for career development in a highly progressive working environment.