Business Intake Coordinator

2 weeks ago

London, Greater London, United Kingdom Kirkland & Ellis LLP Full time

About the Role

The Business Intake Coordinator will play a critical role in the Firm's business intake process, ensuring seamless and efficient onboarding of new clients and matters. This position will be responsible for reviewing, modifying, and processing all new client, new matter, revision, and conflicts searches using the Firm's automated business intake system.

Key Responsibilities

  • Review and process all new client and matter requests, ensuring compliance with Firmwide policies and standards.
  • Act as the primary point of contact for all new requests, providing exceptional customer service and support.
  • Collaborate with the Business Intake and Conflicts team to organize and facilitate large litigation and restructuring-related requests for searching and analysis.
  • Interface with attorneys, secretaries, and other stakeholders to ensure timely and accurate processing of intake requests.
  • Monitor and update materials on the Department's internal and external facing sharepoint spaces, including Excel lists and supportive documents.
  • Direct unidentifiable materials and calls to the appropriate positions or department, demonstrating high levels of professionalism and sensitivity.
  • Recommend technology and process improvements to enhance efficiency and customer service.

Requirements

  • Proven experience processing business intake and supporting a functional area's initiatives, including compliance and regulatory monitoring.
  • Familiarity with legal terminology and a strong attention to detail.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong communication and interpersonal skills.

About Kirkland & Ellis LLP

Kirkland & Ellis LLP is a global law firm with a reputation for excellence and a commitment to delivering exceptional results for our clients. We are seeking a highly skilled and motivated Business Intake Coordinator to join our team.

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