Housing Service Coordinator

4 days ago


Elgin, Moray, United Kingdom Moray Council Full time

Job Summary

The Moray Council is seeking a skilled and dedicated professional to join our Housing Needs team as a Housing Service Coordinator. This role will play a crucial part in delivering a high-quality housing service to the community.

Key Responsibilities

  • Assist the Senior Housing Needs Officer in managing the Allocations and Homeless service, ensuring that Council houses are allocated in accordance with agreed policy and procedures.
  • Deliver advice and assistance to Housing Applicants in terms of current policy and potential housing options.
  • Work with other team members to encourage team working and deliver a high-quality housing service.
  • Manage, monitor, and report on the Housing List, including preparation of reports for the Senior Housing Needs Officer and Housing Needs Manager.
  • Interview homeless applicants, make appropriate investigations and enquiries, and advise applicants of their housing rights and responsibilities.
  • Make contact with appropriate agencies to provide assistance and give applicants a formal decision on their homeless applications.
  • Arrange offers of accommodation where appropriate and ensure the Council discharges its statutory responsibilities timeously and effectively.

Requirements

  • Experience of working in a Housing Needs Section.
  • Knowledge of all Housing Practice and Legislation.
  • Knowledge of good practice related to Allocations/Homelessness.
  • 4 SQA National 5 grades or equivalent at level 3 or above, including English and Maths/Arithmetic.
  • Flexibility, friendly, and approachable attitude.
  • Ability to work under pressure and analyse complex housing problems.
  • Ability to work with a minimum of supervision and prioritise tasks.
  • Good team worker and ability to communicate effectively both orally and in writing.

Working for Moray Council

Moray Council is a local authority that provides a range of services to the community. We are committed to delivering high-quality services and improving the lives of our residents. As a Housing Service Coordinator, you will be part of a team that is dedicated to providing excellent customer care and making a positive impact on the community.



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