Housing Service Coordinator
4 days ago
Job Summary
The Moray Council is seeking a skilled and dedicated professional to join our Housing Needs team as a Housing Service Coordinator. This role will play a crucial part in delivering a high-quality housing service to the community.
Key Responsibilities
- Assist the Senior Housing Needs Officer in managing the Allocations and Homeless service, ensuring that Council houses are allocated in accordance with agreed policy and procedures.
- Deliver advice and assistance to Housing Applicants in terms of current policy and potential housing options.
- Work with other team members to encourage team working and deliver a high-quality housing service.
- Manage, monitor, and report on the Housing List, including preparation of reports for the Senior Housing Needs Officer and Housing Needs Manager.
- Interview homeless applicants, make appropriate investigations and enquiries, and advise applicants of their housing rights and responsibilities.
- Make contact with appropriate agencies to provide assistance and give applicants a formal decision on their homeless applications.
- Arrange offers of accommodation where appropriate and ensure the Council discharges its statutory responsibilities timeously and effectively.
Requirements
- Experience of working in a Housing Needs Section.
- Knowledge of all Housing Practice and Legislation.
- Knowledge of good practice related to Allocations/Homelessness.
- 4 SQA National 5 grades or equivalent at level 3 or above, including English and Maths/Arithmetic.
- Flexibility, friendly, and approachable attitude.
- Ability to work under pressure and analyse complex housing problems.
- Ability to work with a minimum of supervision and prioritise tasks.
- Good team worker and ability to communicate effectively both orally and in writing.
Working for Moray Council
Moray Council is a local authority that provides a range of services to the community. We are committed to delivering high-quality services and improving the lives of our residents. As a Housing Service Coordinator, you will be part of a team that is dedicated to providing excellent customer care and making a positive impact on the community.
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