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Housing Assistance Specialist

2 months ago


Elgin, Moray, United Kingdom Moray Council Full time

Job Overview

The Housing Assistance Specialist will engage with at-risk households to avert the threat of homelessness. This role primarily focuses on supporting families who are either in stable housing or in the process of securing their own living arrangements.

Key Responsibilities

- Provide training in home management and essential life skills.
- Offer guidance and support in accessing local community resources.
- Assist with tenancy upkeep and maintenance.
- Execute tasks and follow procedures as instructed by the Housing Support Officer or Housing Support Assistants.
- Maintain accurate records of interactions with service users, ensuring they are comprehensive and up-to-date for auditing purposes.

Candidate Profile

- Proven experience working with individuals facing multiple challenges.
- Background in multidisciplinary collaboration.
- SVQ Level 3 in Health and Social Care or a related qualification in Housing.
- Commitment to pursuing mandatory SSSC Registration.
- Maintain SSSC registration through ongoing training and skill development.
- Ability to work independently as well as collaboratively within a team.
- Strong organizational, planning, and workload management skills.
- Excellent verbal and written communication abilities.
- Capacity to build trust and rapport with individuals at risk of homelessness.
- Proficient in multidisciplinary teamwork.
- Skillful in maintaining accurate records related to service user interactions.
- Willingness to travel efficiently between various locations to fulfill service requirements.
- Ability to connect with individuals facing diverse needs in a non-judgmental manner.
- Conduct home visits to clients in stable housing, temporary accommodations, and shelters.
- Flexibility to adapt to the evolving needs of the service.
- Capability to work in both open office settings and remote environments as necessary.
- Adaptability to work in different offices based on service demands.