Operations Supervisor

4 weeks ago

Bristol, Bristol, United Kingdom SSP Full time
Job Overview:

Operations Supervisor at SSP

Compensation: £13.17 per hour + an additional £1.50 per hour for shifts worked between midnight and 6 am, resulting in a total of £14.67 per hour.

Work Schedule: Full Time (40 hours), with shifts scheduled between 2:00 am and midnight, including weekends.

Successful applicants will need to provide references for the past 5 years and complete a Criminal Record Check as per security regulations.

Due to specific responsibilities associated with the Operations Supervisor position, candidates must be 18 years or older to perform certain tasks and serve alcohol.

If you have a passion for culinary experiences and travel, you are in the right place. We are the global leaders in food travel, offering a diverse range of delicious options for everyone. Whether you are traveling by air, rail, or just passing through, we have the finest food and beverage selections available.

We collaborate with over 500 brands, including our own creations like Upper Crust, Millie's Cookies, Café Local, and Beer House, as well as renowned franchises such as M&S, Starbucks, Burger King, The Breakfast Club, and BrewDog.

Join our vibrant team as an Operations Supervisor, where you will set the standard in a fast-paced environment, driving excellence in customer service. We are looking for a motivated leader who is passionate about fostering success. If you thrive in a challenging yet rewarding atmosphere, this role could be your next step towards career advancement.

WHY WORK WITH SSP?

At SSP, we offer more than just jobs; we provide dynamic career opportunities with a variety of benefits:

  • Employee Discounts: Enjoy up to 50% off at various SSP brands and franchises across the UK.
  • Friends and Family Discounts: 20% off on all purchases at select SSP-operated units.
  • Flexible Scheduling: We promote work-life balance to accommodate diverse lifestyles.
  • Complimentary Meals and Parking: Provided during shifts.
  • Transport Benefits: Free bus services and discounted travel options.
  • Continuous Development: Access to award-winning training, apprenticeships, and development programs to enhance your skills and advance your career.
  • Support Services: Access to various support services for you and your loved ones.
  • Health and Wellbeing: Comprehensive support including flexible working arrangements and family-friendly leave.
  • Diversity and Inclusion: We value diversity and have various networks to support our employees.
  • Engagement Activities: Participate in competitions and recognition programs.
  • Financial Benefits: Pension plans, life assurance, and competitive pay rates.

AS AN OPERATIONS SUPERVISOR, YOU WILL:

  • Have a minimum of 1 year of experience in a supervisory role within hospitality or retail.
  • Be responsible for creating a clean and inviting atmosphere that exceeds customer expectations, consistently striving to enhance service quality.
  • Guide and support your team, ensuring a safe working and dining environment while being the primary contact for daily inquiries.
  • Oversee team operations, including the unit's opening and closing, ensuring adherence to operational standards and completing necessary documentation.
  • Focus on operational efficiency, staying informed about unit performance, advocating for improvements, and streamlining processes.
  • Recognize and celebrate outstanding service within the team, leading by example and promoting inclusivity and motivation.
  • Build strong relationships, communicate effectively, and make informed decisions to ensure team success and deliver exceptional customer service.

Do you feel you could thrive at SSP? Explore the opportunities available to you.

SSP is proud to be an equal opportunity employer, committed to recruiting and retaining talented individuals from diverse backgrounds, skills, and perspectives.

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